"I bought a i7, Nvidia 1080, 64GB RAM machine from Adamant in 2016, and it was a beast. My first real gaming PC. I was super happy with the purchase. For a long time it ran everything in Ultra graphics, and never let me down. In 2022, it started overheating a lot, and the GPU was out of date, I just got a bonus at work, so I figured I would get a new system. I was so pleased with how much I had gotten out of the old system that I went right back to Adamant's website and selected a new one. Didn't shop around at all. Looking back, I wish I had just purchased the components myself, and taken a crack at building one.

I bought a machine with a 10900x chip, Gigabyte x299x Auros Master motherboard, Nvidia GeForce 3080Ti 12 GB GPU, 64GB RAM, and a Corsair 5000D Tempered Glass case.

On the site, they are pretty vague about exactly what components you are adding when you select them. They don't give model numbers so you can't look up the components and compare. For example, I wanted three fans in the front (to combat the overheating I previously experienced). The fans they put in are the cheapest possible, and they only put in one (I selected 3, but two come with the Corsiar 5000D case so maybe there was some confusion?). When I complained, they sent me 3 fans in the mail, but they are cheap 3-pin fans that literally cost $4.99 on Corsair's website. I paid an extra $50 for three case fans that are worth $5 each, uninstalled. I just threw them away.

I selected an Nvidia RTX 3080Ti 12 GB card. What I got was an EVGA card. EVGA is pretty good, but not as good as Nvidia-made ones in my opinion ( I like the look of Nvidia cards). At that price point, one should get the component you select, and if its not available, they should contact you. Instead they just installed what they considered to be equivalent. As is, the GPU is at 70C as I write this, with nothing else running, probably because of the crappy case fans. Not good enough at all, considering the money I spent on this rig.

The CPU cooler just said Quiet Edition, but they sell the Corsair H110 "Quiet Edition" on the site - an older model but a good one, so I was okay with that. I even went to the Corsair subreddit, and asked around. I got positive responses, and was good with a cooler that came out like 8 years ago. I don't need RGB or fanciness so its fine. Adamant gave me something else, that they don't sell on the site, and the fans are SO loud. If they don't sell it, I wonder where it came from?

I decided to just drop a few extra bucks and replace all the cheap and loud fans (and add more) with quiet Noctua ones, so I bought nine of them them on Amazon - three for the front, three for the side, two for the CPU cooler and one exhaust. Then I discovered that when building the PC, they did not (re)attach the motherboard cable cover, the side fan tray, or the rear compartment cover before shipping it to me. I had not had a reason to open that side of the case yet. When I complained, they sent me the side fan tray (which is what I really needed, since I had just bought fans to mount on the side), but have yet to send me the cable cover (which I don't really need) or the rear compartment cover, which would be nice to have. They also did not seem super apologetic when I made contact, just annoyed. No offer of any refund or attempt to make this right. What are they doing with these parts? Now I have to install this stuff, which is what I was paying THEM to do.

Because of the quality of my first experience, I am not giving one star, but I am really not happy with my second one - I dropped a lot of cash on this, and I did not get what I was supposed to get. Plus, now, I am dropping even more to replace the super cheap fans and get that EVGA GPU cooled down.

I am left very disappointed with Adamant computers. I feel like they think their customers are ignorant, and won't notice when they are given less than they paid for. I dropped $4k on this rig, and I feel ripped off. Buyer beware. "

"I purchased a custom built PC from Adamant about a month ago. After a few weeks, one of the computer parts turned out to be defective (which can be normal). Interacting with their customer service was great - they are responsive, honored the warranty, and covered the all the shipping expenses related to servicing the computer.
Their customer service response to resolve the issues demonstrated their commitment to deliver a good product. No more incidents have occured after the defective part was replaced and I'm very happy with the computer's performance so far.
I highly recommend Adamant technical services."

"I called twice and talked to Alex both times. I pretty much knew what I wanted but I needed suggestions on a case and a few other items. He was extremely helpful and made a few recommendations which saved me some money. I did not purchase that day, but ordered it shortly thereafter. It was shipped in 48 hours (with no additional charge) and it arrived safely and is great. "

"I purchased a water-cooled video editing tower from Adamant. It is awesome. They build high-quality, high-performance PCs for gaming and video rendering that deliver. Additionally, the guys are great to work with. They offer service with a smile both at the time of sale, as well as long-after.

Because I like to fiddle with the inside of my tower, I've had to send it back to them TWICE so they could repair the damage I did. Both times, they have provided follow-up support that is above and beyond what you'd expect from any company, especially when the issues were the fault of the customer - me.

I think it's important for anyone who's in the market for a new PC to know that this comp
any had every reason to tell me that my issues were self-caused and void my warranty because of the fact that I created the issues myself - but they didn't. I can't say enough positive things about my positive experiences with Adamant Computers. They are honest, trustworthy and excellent at what they do. "

"Great Systems, nice tech support"

"I actually wrote to Adamant asking where I could rate them since they exceeded my expectations with a great build at a great price. They were able to build and test the system for what it would have cost me for just the components alone. I wanted a system capable of some pretty serious video editing. The build was based on an online article I read and included an ASUS X99 Deluxe motherboard at it's heart. Unfortunately, the board has been getting some negative reviews for it's reliability at initial power up, but has some exceptional specs. Some self-builders had lost the processor, so I decided to let the pros do the build. It came with a 3 year parts and labor warranty and included free shipping The build includes:
Thermaltake Chaser MK-1 System Cabinet (it is a BIG cabinet - just what I wanted for cooling and future upgrades)
Corsair RM Series 850W Power Supply
ASUS Intel X99 Deluxe USB 3.1 Series
Intel Core i7-5930 Haswell 6-core processor
Corsair Hydro series H110
32 GB DDR4-2400 memory
1 TB Samsung 850 Solid State Drive - this is the C: drive
4 TB Black hard drive 7200 RPM
NVIDIA Quadro K4200 4 GB Video Card
LG Blue-Ray Re-writer
Card Reader
MS Windows 10 Pro

I added a 32" Dell Ultrasharp monitor. This system is amazingly fast and provides a brilliant display. I couldn't be happier. I also wanted to give a shout-out to Laplink software for painlessly moving all of my files from my old system to the new one for free.


"

"I purchased a computer from these guys recently and i could not be more happy with my decision. There was no complications in my transaction and the comp works flawlessly. My future purchase will definitely be from these guys and i would surely recommend this company to my friends and family."

"Adamant Computers is simply the best in my book. Great communication, terrific customer service and a power-house computer.

I was looking for a massive upgrade from my previous computer. The service I received from Adamant Computers was simply the best. The computer I received was beyond my expectations. After I had "built" my new computer on their website and placed my order, they called me to ask if I wanted a free upgrade for one of the key components. I was pleasantly surprised. I have never been offered anything like this by a manufacturer before. I received a better computer than I had ordered! This computer is simply "screaming". I ordered the Asus 'Republic of Gamers' motherboard, more than I probably needed, but I was out to treat myself and that I did! I'm glad I ordered the hydro water-cooling because I put this system to the max test. The audio is tremendous. The video performance is crystal and just magnificent. With 32 gigs of RAM I am thrilled with the gaming performance and video clarity with Microsoft Flight Simulator and Euro Truck Simulator. It's just like being there! If you order this machine, put your seat belt on and enjoy!"

"Purchased a custom system from Adamant recently and the experience was great - fair price and quick shipping. And a three-year (!) warranty was a very nice bonus. Would definitely recommend."

"I was hesitant to purchase a computer after reading the reviews below, but the price couldn't be beat...... Just called customer service to ask if they could change out the color of my computer tower case and they happily said they would do so even though my computer was almost finished being built!! Not only that? I asked a question about what type of mouse to get for my usage needs, and the sweet man by the name of Alex told me he was going to send me one that he thought would be perfect for me.... FREE of charge!!! I am highly impressed with the level of customer service and if the computer lives up to this level of satisfaction then I am in for some VERY happy moments!! I know for a fact that Best Buy and Dell and the other big box stores don't deliver this type of customer service.... so I am not sure what all the bad reviews below are about. I only know that I am totally satisfied with my dealings thus far. Plus, cool name.... ;)"

"purchased gaming PC on eBay, extremely happy"

"I ordered an Printer. They claim to have had 15 in stock. I got the Printer around for months until the product was replaced. bad shipping"

"I have purchased 2 systems a week ago. Computers looks and works great. These guys use only brand name parts and that is why I decided to buy from them. I got Thermaltake case, Asus Motherboard, Kingston 4gb Memory, Seagate Hard Drive. I just know from my personal experience that you will not go wrong when your system built of Brand Name not generic parts.
Thank you for everything.
I will buy from you again."

"http://tsunam.org/category/adamant-sucks/

For anyone who considers going and purchasing something from this company, I would read the story I had with them. Its a cautionary tale."

"Ordered a very specific motherboard that they said they had in stock. No response for a week, and then they called and said it was out of stock. I was upset because I had only ordered from then because they said it had been in stock. They said they could have it by the end of the week. I waited until the end of the week, but didn't hear anything. I called, and they said they'd find out what was going on and call me back. I waited 3 hours, but didn't get a call, so I called then back. While I was identifying myself, they said "I know who you are, I haven't called them yet, I'll call you when I do.", and got off the phone. I gave them several more days, but didn't hear from them, so I called and left a message canceling my order. I asked for some sort of response, but didn't receive any, so if I'm charged or I receive the package, I'm just returning it and issuing a chargeback. Jerks."