"Selection, price, and customer service. You will get all three at this store. They take customer satisfaction seriously. When you call, you get someone on the phone who is eager to help you. The do it all. Worth your time."

"I order from Adorama often and they always deliver in a timely manner and keep me posted on the delivery timeline via text and e-mail. "

"Great service.
Delivered exactly what I ordered.
Timely delivery. "

"Fast and adorable. Adorama does a great job."

"Purchased 2 things from Adorama this season ~ a Tamron lens and a set of Flashpoint strobes.
Great deals, quick shipping as always.
I worked in traditional box store retail for 20 years abd these guys consistently treat me like a valued long-term customer.
Long time, loyal client! "

"Had to submit order THREE separate times, first two did not process, but no error message given, no indication at all whether successful or unsuccessful. Had to call customer support to speak to human, the system showed the previous two shopping carts full but no indication that it had been submitted even though I pressed the "Process the ORder" button on website."

"Order No. 23057635


I would stay away from this merchant and go to either amazon or B&H --- the customer service is so bad and they constantly make misrepresentations.

Also, many of the items are cheaper than you will find elsewhere but the quality is so bad, spend the few extra dollars and get a brand name.

I placed an order for over 1000 dollars that was supposed to be delivered early December. Although it was said to be left at my door step, I did not receive it, have not been issued a refund or a replacement order processed. Originally, they stated a refund would be issued by them on December 14, 2018, after UPS completed they investigation, which was part of their procedure. I have actually looked into this and this is very rare for merchants to do, but I trusted them. After no response from them, I again contacted them on a number of occasions and was told, the UPS investigation would be completed on December 24th, and that a refund would be processed. After Christmas, I was given yet a different story by Helen Oster, one of their rep. stating they would not issue the refund and, or a replacement. She was also not responsive to my other concerns.

They have essentially stolen my money, and will not take any responsibility. This company has no ethics. I week after this order that went missing, I had trusted them and bought over a 2k camera, with a defect and they will not even respond to my concern yet within 30 days.

From speaking to many representative, (including a senior rep in NYC -Helen Oster ---- (their call centers in Asia are of no help) both email and some voice calls, I have they lying. When you buy items, merchants should be more interested in building loyalty and repeat business. This company has no care or respect for its customers, and they have lost a very expensive account.

Be very careful with you hard earned money, stay away from them. Check out their very many negatives online and via the better business bureau.


. "

"Free shipping in just a couple of days with a free trigger."

"I've used Adorama many times, awesome!"

"Very bad shop ,
I buy and shop cancel my orders "

"Friendly servie, delivered on time and great products. "

"Good price, service and delivery "

"Everything starting from choice, order price, shipping, tracking was excellent. I've been their loyal customer since 2007 and never disappointed with their service. It's top-notch. They offer excellent price and quality products and excellent customer support on top of everything.

Thank you Adorama & Adoramapix."

"I have never had a problem with Adorama. My items are always delivered quickly, and the order is always 100% correct. "

"I liked the service and prices were very competitive. I had called customer service for change of order and although I don’t mind that they could not make change to my order, I felt they could have been a little nicer telling me the same. I felt the sales rep was a little uncaring in letting me know that the order cannot be modified. "