"I bought a Guitar and expected the delivery in 2-3 days but i didnt receive the item as expected and still didnt received it yet.I'm totally disappointed with the delivery deadlines and horrible UPS service."
"My order arrived in a timely manner but, sadly, they apparently sent two wrong items. I’d ordered two 7 inch Bowens mount reflectors for my Orlit monolights. The item I ordered had a hole for the umbrella shaft but the item I got, did not have the hole. They’re “investigating” the issue."
"Items were in better condition than expected>Shipping was quick.And customer service was I was well taken care of and all my questions were answered"
"Just like it was suppose to be!"
"Great Customer Service, Knowledgeable Sales Staff, 2 Day Delivery. Who could ask for more."
"Purchased klipsch speakers, great selection and better price. Delivered even quicker than originally targeted."
"Simply put, I have never been disappointed. "
"Came on time and intact. Thanks "
"The Package arrived in very good time. Well packed. Cant complain at all."
"Terrible!! I need to pay $20 for returning my receiver."
"Resfeshing compared to other CS experiences I have had over the years. They did what they said they would do without a major issue. "
"ExcellentExperience. They help me to choose the product that I need it for my project. It was delivery on time as expected. "
"I ordered a Zeiss Milvus 50 f2 and was eagerly awaiting its arrival. I work on the road, city to city ... one day I’m here and next day I’m not so I need to have my packages be where I am. That’s show biz... I move the shows.
Well, late one foggy December eve the delivery man said to me.... NOPE not going to do it because of weather... I guess Rudolf wasn’t on that trip.
So I settled in for a long weekends nap as it was Friday and it was the Sabbath.... and I’d have to wait to get in touch with Customer Service
Early that Sunday, I dialed with care... to tel them my lens was not there... well I could hear the elves sigh.. and then they got busy... typing and clicking could be heard as they got out the word.
My package was re routed as I had requested... to my mail box so it could be nested... and from there it was sent far ahead of my travels to where I am now.
Adorama went above and beyond.... THANK YOU ... It was worth it as the Zeiss lens is remarkable... it’s like a work of art.
Thank you again Happy Hanukkah and Merry Christmas to all and to all a good night "
"I contacted adorama about my package because I didn’t get everything. I got 5 out of 10 things I ordered and I’m really upset about it. They still haven’t gotten back to me about it either which is really disappointing."
"I purchased a Bose Wave Soundtouch Music System IV from Adorama. They had competitive pricing as well as free shipping. The system arrived ahead of the estimated delivery date. When I called their customer service for information prior to my purchase, they were highly professional, knowledgeable, and extremely helpful. I will definitely choose Adorama for future purchases."