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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-12-23

Always reliable service.

"The online ordering process is very easy, I love the text confirmations of shipping and delivery. I've become a big fan of their Flashpoint name brand products, especially their bare bulb flash system."


Verified
5/5

2018-12-23

Excellent!

"Excellent service and quick delivery."


Verified
5/5

2018-12-22

Just perfectly happy with this company!

"I've ordered so many items from this company - predominantly lighting. Flashpoint speed lights, the evolv 200s, and their EXPLORs. Happy with their delivery timeframes, their VIP 360 program and customer service. Unless there's a bad seed I didn't have contact with or their company changes for the worse, I would wholeheartedly recommend Adorama to anyone out there. Even my own mother!"

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Verified
5/5

2018-12-22

Always on time, always good products

"Always on time, always good products"


Verified
5/5

2018-12-21

The Fastest Camera Delivery in the West.

"Well stocked and much faster than B&H at getting my orders delivered out here in the West. "


Verified
5/5

2018-12-20

Excellent Service

"I want to send thanks to my service rep Manny. I am filling out this survey, which I normally skip, because of his excellent service. I really appreciate his time, patience, and knowledge of the product. I was actually questioning whether the pro trigger for the Flashpoint Evolv 200 would be worth it but his explanation of its features was the tipping point for that addition to my lighting kit. I truly value the fact that you didn't try to sell me the higher priced kit that was essentially the same as the sales kit with the trigger addition. With Manny's suggestions I saved over $200 and got exactly what I wanted. "

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Verified
5/5

2018-12-20

Fast and efficient

"Easy and quick. Great choices and prices "


Verified
5/5

2018-12-19

Greeat Price, Greater Service

"Got myself a backpack for a drone at a great price. Prompt and efficient shipping."

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Verified
5/5

2018-12-19

Great product

"Great product, fast delivery, good price!"


Verified
5/5

2018-12-19

Great!

"Easy ordering, packaged well, shipped quickly."


Verified
5/5

2018-12-18

Easy process, great product

"Lens lived up to the description. Easy to order, arrived quickly, was all I hoped it would be. A+"


Verified
5/5

2018-12-18

Great Experience

"I couldn’t have been happier with my experience with Adorama. They have great customer service and a wonderful selection of reasonably priced items. I’m glad I found them!"

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Verified
2/5

2018-12-16

Disappointing

"Ordered my new camera and lens with the battery pack and two extra batteries, the order was shipped out promptly. Even arriving before the date on the tracking link from UPS. When the package arrived, the box was soaking wet and held together by tape. Needless to say I rejected the order, and called Adorama ASAP. I spoke to a customer service rep, explaining the situation and requested an exchange of the items rather than a credit. I wanted the items I purchased, just not with water damage when they were brand new. She acknowledged my request, and left a note on the order to exchange rather than to refund or credit. The next day I received an email saying they credited my account for the cost of the items, rather than exchanging them like I asked. I’ll make the same purchase again, likely with a different company though. The ball was dropped..."

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Verified
5/5

2018-12-16

Great company

"Highly recommend this company."


Verified
4/5

2018-12-15

4 days to deliver

"4 days to deliver not 3 as advertised; all items ordered were delivered. Satisfied with the buying experience."