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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-12-03

Good service

"Good service and prices you con"t expect more then that. I will go back to them."


Verified
5/5

2018-12-03

Great Service!

"I got the product I needed at a reasonable delivery time. Thanks for the service, I'm happy with my purchase. Customer service was great by anyone I needed to contact as well."

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Verified
4/5

2018-12-03

First review!

"I ordered a Lumix G7 bundle which came with a. 14-42 mm lens and some accessories. I just started using it and I love it so far. I will update the review once I go out and use it more.

Adorama could have done a better job in packaging hence a star less. Apart from that I had no problem in placing the order and I received the package within 3 days!
"

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Verified
4/5

2018-12-03

Printers Came Quickly!

"Not only did the Printers Came Quickly, but the shipping was free on the units that were 60% off.
Love it!
"


Verified
4/5

2018-12-03

After an initial problem with shipper-damaged paper Adorama helped out

"After an initial problem with shipper-damaged paper Adorama helped out with a discount for the damage. The second and third rolls arrived double-boxed which saved them from damage by the shipping company, thankfully. I appreciate the discount and the double boxing because the final 2 rolls seem to be perfect."


Verified
1/5

2018-12-02

Instant mad

"Why put something on your site if it's on backorder right away and when I call they dont even know when I'll get it"


Verified
5/5

2018-12-02

GREAT SERVICE - VERY INFORMATIVE

"Ordered a Canon Ink Jet printer and order was easy to place, I was kept updated on delivery and it arrived in a timely manner. Have not yet tried the printer I would buy here again and recommend it to friends. "


Verified
5/5

2018-12-02

Excellent service, order arrived ahead of schedule

"My order arrived ahead of schedule and in perfect condition. I was happy with the selection and prices available online, and easily found exactly what I was looking for"


Verified
5/5

2018-12-01

great

"Good price and quick free shipping,"

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Verified
5/5

2018-12-01

Outstanding availability of professional video products

"I was looking to upgrade my video capture equipment. I found a large selection of options. After a detailed analysis, I decided to invest in a professional camcorder from Sony PXW-Z90V. I included a professional XLR stereo microphone, top of the line SDXC card from Sony, and extra battery and a wall charger. Adorama delivered all the times in factory sealed packages. I have been a customer of Adorama for many years."


Verified
1/5

2018-12-01

Canceled my order without notification

"I placed a Christmas order using the credit card on file not realizing it was the number that got stolen. Instead of notifying me they just canceled my order!! Thank goodness I checked on delivery!Now i have to wait till Monday to see if they will honor my order or do my shopping all over.....somewhere else!"


Verified
5/5

2018-12-01

Easy online shopping

"I was taking advantage of the discounted price on a camera lens that I had been wanting for years, during one of the busiest shopping periods of the year. The item shipped quickly as promised. Item also arrived undamaged, though the packaging was somewhat crushed and mangled, which is almost surely due to shipper handling. Even the product box inside the outer packaging was slightly crushed, but the item itself was undamaged. Easy purchase process, rapid shipping and item was exactly what was described. Adorama definitely delivers good service."

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Verified
4/5

2018-11-30

Good choice to buy photo equipment and computers.

"I've bought a fair amount of equipment from Adorama over the past couple of years. They sell all the major photo brands. The latest - a Nikon Z6. They shipped it out same day as they usually do. As a "first adopter" there were no deals, but I wasn't looking for one either, just fast shipping, which was delivered. They have great customer service too.

Last year I bought a lens from them which happened to be the last one in stock and was at the retail store, not warehouse. They were not able to ship it out same day but the CSR upgraded my already free shipping to next day air so I'd still get it in time. Obviously YMMV and mine too but I still appreciated the gesture.

Another purchase -- a photo scanner -- shipped out a day before the manufacturer offered a $100 instant rebate. I asked if they could do a price adjustment since I had not even received it yet and they honored the request immediately and credited my credit card $100.

The only negative thing I can say about Adorama is that even though they ship UPS they don't allow any changes to delivery except to deliver to a neighbor. Normally, if you have a UPS MyChoice account you can go online or via the app and change delivery to a UPS Store for free. Very convenient for expensive items, especially when signature is required and you can't sit around all day for the package. If you call Adorama they will redirect the package to a UPS Store BUT the UPS Store will charge you $5 for the privilege. I believe you can ask Adorama to have the package picked up at the UPS depot at no charge but that is not worth saving $5 to me. My time is worth more than $10 an hour. The UPS Store is a few blocks away. I wish Adorama would change this policy out of respect for customer's time.
"

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Verified
5/5

2018-11-30

Everything for photography needs

"Ordered a light table at a great price and received it with a couple of days. Table works Great. Very happy!"


Verified
5/5

2018-11-29

Fantastic deal, fantastic shipping.

"Everything was lovely. Order was very well priced and arrived very early! would order from them again"

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