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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-11-29

Very reliable.

"Always happy with adorama.
"


Verified
5/5

2018-11-28

Competitive Pricing, easy purchase process and fast delivery

"The headline just about sums up my experience."


Verified
5/5

2018-04-04

Adorama provides excellence once again!

"I have used Adorama multiple times; they have never disappointed me! On this particular order everything was well packaged, and shipped fairly quickly. Pricing was excellent, and communication was also excellent; I knew exactly when it would be arriving so I could ensure we could sign for it. For this order there are mail in rebates I'll be filling out; I have never had any issues with these either (so long as the items were purchased through Adorama). I *highly* recommend them!"

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Verified
3/5

2018-11-27

Good

"I love purchasing things from Adorama. Reasonable and has the best prices for their products. I purchased a brand new sigma lens; unfortunately it was apparent that I received a returned/used one. Fingerprints all over the body as well as the glass. What? I have photoshoots coming up and need it. I’m not blaming Adorama about their policy of what they could offer but to simply return the item for a refund... :/ I still need it for my shoots. There isn’t anything physically wrong with the item but I hope this isn’t how business is done going forward."


Verified
5/5

2018-11-27

An excellent experience start to finish

"I purchased a new MacBook Pro from Adorama. Pricing was excellent, and below other competitors. The order process was straightforward, and the confirmation process was fast and accurate. I appreciated the free shipping, and the item was delivered two days earlier than promised (despite the long journey to the west coast, and the heavy shipping volume at this time of year).
The package contained the correct item, and it arrived in perfect condition.
"

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Verified
5/5

2018-11-27

Great pricing, easy to shop!

"Great deal on my Nikon package. "

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Verified
5/5

2018-11-27

Superb communication and follow-up

"Adorama is one of my two go-to places for photography equipment. Shopping there is a pleasure. They always feature several big, high-resolution images to accompany the detailed descriptions of products.

Adorama is also big on service. All their policies are clearly laid out. They follow up several times after the sale. They also offer several free ways to get familiar with your new gear...videos, tutorials, even a personal concierge to answer questions.

Adorama does retail the way it should be done. Kudos.
"


Verified
5/5

2018-11-26

Great service!

"Ordered new camera W/ lens I received everything I ordered plus more. Adorama was very business like and professional. Very nice to do business with them.
They are one of the best.
"

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Verified
5/5

2018-11-26

The BEST camera store to purchase "Used Equipment"

"I had purchased a DEMO D500 in August 2018. I was a dissatisfy with the ISO performance and sent it back in October for them to take a look at. Even though it met minimum specs they were willing to exchange the D500 for another similar camera. I received the replacement D500 in 3 days. Off to my assignment that evening with the replacement D500 in tow. It did a spectacular job that evening and another star performance taking pictures in the rain. I personally called to thank the team at ADORAMA for their stellar "Customer Service Performance""

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Verified
5/5

2018-11-26

Great Experience with Adorama

"I have used Adorama in the past and will use them in the future. Ordered the Nikon 200-500, a very good package offering and it arrived by UPS on time, faster than I thought because I thought the Holiday would delay it more "


Verified
3/5

2018-11-26

Excellent product, but missing a few parts.

"Adorama is a great retail store, and I have never had any issues with them. This is the only time I have been disappointed to any degree. 1.) Not all of the parts were included. Such as the low mode adapter, or sled mountable battery plate. 2.) one of the plastic vest buckles was broken upon arrival, so if I want to keep the came-tv stabilizer, it looks like I’ll have to pay additional to replace that part, granted it may be only a couple of dollars, but still. 3.) the mounting plate was scratched/mangled by the previous owner making it difficult to attach/detach from my camera. Customer service was great, as well as the shipping/handling. "


Verified
5/5

2018-11-26

Why shop at Adorama?

" First and foremost, Adorama is listed on all major camera maufacturers as an authorized dealer. I don't have to be concerned about "Grey Market" merchandise.
Second, Adorama consistantly has better prices and kits than the nearest competition that I review.
Third, Adorama is more than just another camera/electrionics store. As an enthusiast photographer, I greatly appreciate the on going education provided by Adorama so that I can hone my skills and improve the quality of my photographs.
Fourth, VIP360. Membership with tangible benefits that enhance my life as a photographer.
I will continue to look at gear from other sites just to get reviews and feedback but when it comes time to purchase I go to Adorama.
"


Verified
5/5

2018-11-25

Great Lens!

"Nobody else had the lens in stock. I received notification and had it within 2 business days"

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Verified
5/5

2018-11-25

Good job guys

"Me encanta comprar en esta tienda "


Verified
5/5

2018-11-25

Efficient and competitive.

"Had what I wanted in stock cheap when everyone else had run out. Shipped fast."

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