ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.53/5
Chance of future purchase:
3.49/5
Shipping & packaging:
3.61/5
Customer service:
3.35/5
Return/Replacement policy:
3.56/5
Featured Review


Verified
2/5

2023-03-31

Had high hopes

"I had high hopes because everything looked so cute on the website. But it seemed like every style I tried to order was sold out in my size. I ended up having to skip several months and ultimately decided just to pause the whole subscription. I have enough purchase credits to order one more and get a free one… Except it now it seems like everything I try to order is already “reduced” so it doesn’t count toward that purchase. I feel like I’ve been duped a little bit.

The items I did receive I have been cute but the quality is slightly inferior to what I would buy in a store. I wouldn’t mind that so much because most of these things are only worn very occasionally, but for the price I would have expected a little better quality. Ultimately my disappointment lies in not being able to purchase items I like in my size.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-16
A rep from Adore Me, Adore_Me, has responded:

“Hi,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing, etc.

Kind regards,
Adore Me
help@adoreme.com”


Verified
2/5

2023-03-30

Walmart Quality

"I was excited to give Adore Me a try, I ordered an elite box. The bras were so flimsy and you can find better bras at a department store for half the cost. I wouldn't recommend unless you like low quality products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-16
A rep from Adore Me, Adore_Me, has responded:

“Hi,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing, etc.

Kind regards,
Adore Me
help@adoreme.com”


Verified
4/5

2023-03-30

Shopping was easy but shipping took some time.

"Shopping was easy and enjoyable. The only thing I was a little disappointed about was how long my items took to ship and arrive. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-29

I love everything I got

"Great quality, fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-29

Gift for myself

"It took a few days to get to me but once it got to me, it was so much fun to try on the outfits and pick the ones I loved. Good variety and size was perfect. Plenty of time to return the box and shipping returns was simple. I’m looking forward to my next box. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-03-28

Very beautiful, long shipping times and out of stock

"My girlfriend loves the sets. The first set we returned for size and the process was very easy and the exchange was a non issue. The week plus for shipping seems long. I blame Amazon but 2-3 days is the expectation now. But honestly the real issue is that there are too many items out of stock in her size."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-28

Very cute!

"The set I purchased is darling! The quality, fit and value are good. I continue to enjoy shopping the apparel on Adore Me!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2023-03-28

Delivery

"I love their products, but the estimated delivery time is never correct-packages often arrive late."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-24

Great products at a great price!!!

"I love the brand. Always received excellent quality and design without breaking the bank. Easy and secure shopping experience as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-03-24

Rochelle pic ip

"I did not order. They would not give a refrigerator."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-03-23

thin material

"i had several returns but have not seen the credits in my account. your products are made from very thin material & i cannot find a size that fits well. I am a 36DD for my entire adult life. your products are not sized the same as most manufacturers. The regular size is too small but the plus size starts too large."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2023-03-23

Watch the automatic…

"Wife enjoys most of their products and she looks amazing in them. The auto order/credit for the VIP monthly group is a little annoying if you don’t pass by the 5th day. "


Verified
5/5

2013-07-08

Fantastic

"Underwire sits on a weird spot on side of chest.
Its my first time using this product and since this is online I do not know how their cup sizes would fit so I went a size down.

Fabric is very soft.
"


Rep reply posted 2013-07-09
A rep from Adore Me, Adore Me care specialist, has responded:

“Hello Sagebelle,

Thank you for reviewing Adore Me!

We are so glad to hear you loved the feel of our lingerie. We have a variety of shapes and styles, as each woman may prefer a slightly different look. We understand that shopping online for lingerie can be tricky, however, and encourage you to direct any style questions to customer service via email, phone or chat to ensure the set is exactly what you are looking for.

Our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop. We encourage shoppers to exchange sets that do not!

Here is more information regarding exchanges and returns: http://www.adoreme.com/free-shipping

And do not hesitate to contact our friendly customer service team with any queries that come up as your browse.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (M-F 9-6 EST)
help@adoreme.com”


Verified
1/5

2023-03-22

Zero stars, scammers

"I got the elite box and didn’t like anything in it enough to pay the high prices for it, so I returned it all. Then I got an instinct to do more research on this company. Decided to go ahead and send an email to cancel the membership they signed me up for without my knowledge, and then they still charged me $40 fraudulently.
Now they are trying to say that two of the items in the elite box were not returned, but they absolutely WERE. They are now trying to charge me $80 for two items that I sent back to them. . Fraudulently.
Just don’t do it. And if you did and because their victim, REPORT THEIR FRAUD SO NOBODY ELSE WILL GET SCAMMED!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-22

Valentine gift

"Everything was great. Sizes were corrected. will buy again."