"ATS is an answer to a need I've felt for some time. Now, when I sense all is not going well with my computer (and I'm not a "techie"), rather than have a "melt down", I just pick up the phone and know it's going to be taken care of in a professional, courteous and timely manner. I'm most appreciative of the service ATS offers and renders. "
"FANTASTIC.
THEY WERE GREAT IN SOLVING MY COMPUTER ISSUES.
IT MAY HAVE TAKEN 3 DAYS BUT THEY NEVER GAVE UP.
ONE TECH I HAVE TO APPLAUD IS DAVE B. HE WAS INCREDABLE IN HIS KNOWLEDGE, PATIENCE AND EFFORT. AT ALL TIMES HE WAS A DELIGHT TO TALK WITH. DAVE B IS A GREAT ADDITION TO YOUR TEAM. HE DESERVES A RAISE!"
"The Advanced Tech Support customer service representative was very helpful in resolving my problem. He explained the issues clearly and was patient and polite. "
"Thank you Gary. I could not have gone on much longer with out the PC_MRI_Anti_Malware"
"Advanced Tech Support did help me resolve the issues I had with my laptop."
"My laptop got infected by a nasty rootkit- ZeroAccess. I spent many hours over several days and could not fix it no matter what I tried. Advanced Tech Support fixed it for me and now it runs better than ever. I could not be happier with their services. If I ever have a problem with my computer again I will use Advanced Tech Support. Thank you- you guys are awesome!"
"tech was courteous and efficient. the estimated time was correct.
"
"They helped me to get my computer in order"
"They did a great job fixing my computer. I had a fbi virus that they got rid of."
"Yes, the Advanced Tech Support technician provided a clear explanation of the technical process and also reassurance that a complete repair would result in my ability to access my e-mail account. My computer is now running much faster and I have peace of mind knowing that all my files and pictures are backed up."
"I found ATS to be very professional and quite supportive in what they provided. They resolved all my computer problems and left me with secure feeling that my computer problems are a thing of the past. I would recommend them to anyone."
"I'm very happy with the Tech support. Your team is very knowledgeable and patient. I was so pleased with having my computer cleaned up and running smoothly. Just having that is worth the service.
I've only had the service for 5 days and I think it's paid for itself already as your Techs were able to tweak my computer enabling them to work with other peripherals...Thank you so much."
"Professional, polite and speedy to resolve my computer problem!...sums them up...what a great team...thank you1"
"From first contact with your agent there was a feeling of professionalism and interest in my problem and how to solve it. All personnel I talked with showed extreme patience with my limited knowledge of computers and were able to make me understand the problems and the process needed to solve the problems I was facing."
"They were very friendly and helpful.
They worked until the problem was solved.
Thank you"