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Verified
5/5

2013-08-27

"ATS is an answer to a need I've felt for some time. Now, when I sense all is not going well with my computer (and I'm not a "techie"), rather than have a "melt down", I just pick up the phone and know it's going to be taken care of in a professional, courteous and timely manner. I'm most appreciative of the service ATS offers and renders. "

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Verified
5/5

2013-08-26

"FANTASTIC.
THEY WERE GREAT IN SOLVING MY COMPUTER ISSUES.
IT MAY HAVE TAKEN 3 DAYS BUT THEY NEVER GAVE UP.
ONE TECH I HAVE TO APPLAUD IS DAVE B. HE WAS INCREDABLE IN HIS KNOWLEDGE, PATIENCE AND EFFORT. AT ALL TIMES HE WAS A DELIGHT TO TALK WITH. DAVE B IS A GREAT ADDITION TO YOUR TEAM. HE DESERVES A RAISE!
"

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Verified
5/5

2013-08-23

"The Advanced Tech Support customer service representative was very helpful in resolving my problem. He explained the issues clearly and was patient and polite. "

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Verified
5/5

2013-08-22

"Thank you Gary. I could not have gone on much longer with out the PC_MRI_Anti_Malware"

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Verified
5/5

2013-08-22

"Advanced Tech Support did help me resolve the issues I had with my laptop."

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Verified
5/5

2013-08-21

"My laptop got infected by a nasty rootkit- ZeroAccess. I spent many hours over several days and could not fix it no matter what I tried. Advanced Tech Support fixed it for me and now it runs better than ever. I could not be happier with their services. If I ever have a problem with my computer again I will use Advanced Tech Support. Thank you- you guys are awesome!"

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Verified
4/5

2013-08-21

"tech was courteous and efficient. the estimated time was correct.
"

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Verified
5/5

2013-08-21

"They helped me to get my computer in order"

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Verified
5/5

2013-08-20

"They did a great job fixing my computer. I had a fbi virus that they got rid of."

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Verified
5/5

2013-08-20

"Yes, the Advanced Tech Support technician provided a clear explanation of the technical process and also reassurance that a complete repair would result in my ability to access my e-mail account. My computer is now running much faster and I have peace of mind knowing that all my files and pictures are backed up."

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Verified
5/5

2013-08-20

"I found ATS to be very professional and quite supportive in what they provided. They resolved all my computer problems and left me with secure feeling that my computer problems are a thing of the past. I would recommend them to anyone."

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Verified
5/5

2013-08-20

"I'm very happy with the Tech support. Your team is very knowledgeable and patient. I was so pleased with having my computer cleaned up and running smoothly. Just having that is worth the service.
I've only had the service for 5 days and I think it's paid for itself already as your Techs were able to tweak my computer enabling them to work with other peripherals...Thank you so much.
"

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Verified
5/5

2013-08-19

"Professional, polite and speedy to resolve my computer problem!...sums them up...what a great team...thank you1"

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Verified
5/5

2013-08-19

"From first contact with your agent there was a feeling of professionalism and interest in my problem and how to solve it. All personnel I talked with showed extreme patience with my limited knowledge of computers and were able to make me understand the problems and the process needed to solve the problems I was facing."

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Verified
5/5

2013-08-19

"They were very friendly and helpful.
They worked until the problem was solved.
Thank you
"

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