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Verified
5/5

2013-09-19

"Advanced Tech Support has done a fine job for me, and has taken care of my P.C. when ever I ran into a problem."

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Verified
4/5

2013-09-19

"The techs were very friendly and helpful. However the first 2 attempts to solve my virus problem were a failure even though they assured me all was fine. The 3rd attempt did eventually solve the problem with much relief all round."

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Verified
5/5

2013-09-19

"I had Advance Tech Service do a PC Fix and Support Service for me. My computer is now working like it did when it was new 7 years ago. They did a very professional job. "

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Verified
5/5

2013-09-17

"I was blown away with the quality of service and effeciency with which service was delivered to me. The technician who took my call was nothing less than an angel of patience with me, as I am technology challenged and scared of doing any maneuver on my computer for fear of compromising the entire system. He directed me step by step, stayed with me on the phone for at least a good 45 minutes, and by the end of that very day, I had a new security system installed here in Alberta, remotely from Louisiana.... It blew my mind away. THe technician who took my call was pleasant, helpful, patient, and went above and beyond to facilitate the installation of my new security system. I am so grateful for him. I hope you'll consider him for a major promotion as he is a definite asset to your company. "

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Verified
5/5

2013-09-17

"I'm always skeptical about cold-calling on-line technical support for help, but was very pleased with service from ATS. Their techs were knowledgeable, pleasant and patient and resolved my issues with the FBI malware. I'd recommend them."

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Verified
5/5

2013-09-17

"I have very little knowledge of computers and the terms people use, so I was a bit concerned about contacting specialists. But my worries where soon put to rest by the helpful and patient agents. They where also very polite and easy to speak to.
Thank you.
"

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Verified
5/5

2013-09-17

"The most fortunate day of my "computer life" was the day, online, that I came across -- thankfully -- an ad for "Advanced Tech Support."

Only one week later I had to call them for a terrible computer emergency. I could no longer access my Gmail from my IE browser, and I relied on that numerous times throughout the day to check my business email. Also, all the toolbars on my IE browsers were flickering up and down repeatedly, wildly. Something was very wrong. There was SO much wrong that when I called ATS, I burned out three Level Tech-9s in their Florida office, and then went onto burn out three more Level Tech 9s in their foreign offices. ATS was, gratefully, relentless and did not stop until my massive and beyond multiple problems were completely and
entirey fixed, and fixed for good!!!!!

Only the other day, I had another problem with the fabulous security system they advised me to purchase and install (lifetime no less!!!). This was my doing, NOT the fault of the fabulous security system! However, once I realized what I had done, I also realized when I tried to undo it, that I had better call ATS and let them straighten it out because I was only going to make everything worse. Four hours later, and I could do other things while they were busy fixing my computer, they fixed my mess-up, and had my computer running better than new!!

Also, they strongly recommended another product to protect my hard drive from malware and trojan invasions, and I agreed immediately once I saw ALL of the "error" codes!!!

THIS IS THE GREATEST COMPUTER FIX-IT COMPANY ON THE PLANET! THEIR SERVICE IS THE BEST IN THE WORLD!! THEY NEVER GIVE UP UNTIL YOUR COMPUTER IS HUMMING!!
THEIR PEOPLE ARE THE SWEETEST, KINDEST IN THE WHOLE WORLD! I RECOMMEND ADVANCED TECH SUPPORT TO ANYONE WHO IS NOT COMPUTER LITERATE AND IS NOT COMPUTER SAVVY! THEY ARE THE BEST IN THIS BUSINESS!!!!
"

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Verified
5/5

2013-09-17

"Very good service but too costly"

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Verified
5/5

2013-09-17

"These people are good at diagnosing computer problems and offering reliable fixes to the customer and installing and checking to make sure the programs have fixed the issues with your PC, and they explain it to you with their chat box, allowing for your inputs and questions, as they are busy repairing your computer."

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Verified
5/5

2013-09-16

"I have had excellent service from your tech support team. I am
not as savy as the teenagers are, so I really do appreciate their patience. *They have made my PC experience much more
enjoyable.
"

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Verified
5/5

2013-09-16

"I think they are wonderful, helpful, knowledgeable and the best service I've ever bought. "

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Verified
5/5

2013-09-04

"I had to contact ATS 3 different times, each time the tech's were very helpful, nice to talk with and my computer is working great, way to go guys, keep up the good work. TY"

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Verified
5/5

2013-09-03

"A-1 Service.. Tech was the best and talked to me on my level... I'm impressed!!!!"

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Verified
5/5

2013-08-28

"I was impressed on how helpful and knowledgeable about their products. There was no pressure to buy and explained she would turn things over to the senior tech to install the software.
At present I am very satisfied with the way my computer works. Everything was done online, so there was no waiting,
"

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Verified
5/5

2013-08-27

"good job!! when i had problems with aro 2013 and my computor, they were extremely helpful and patient"

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