"Excellent service from Jessica and Daniel. My computer had a virus and they fixed it in hours for a very reasonable price."
"Personnel at ATS - are knowledgeable - helpful and efficient.
The several I spoke to were friendly and appropriately chatty and able to solve a technical difficulty.
Only complaint I have is that the chat file remains on my computer and has not been removed."
"Multiple problems resolved in one session and my computers are running better than ever. Techs are patient, knowledgeable, and willing to talk you through any issue (or correct things remotely). Great chat capability and phone support for which you are not kept waiting for ridiculous amounts of time. Have called 3 or 4 times and connected with a tech in less than 15 seconds. (I have coverage for 3 computers). Worth every cent."
"ATS was very clear about every aspect of their support. They explained exactly what needed to be done in terms a layman could understand and showed all the problems on the computer before starting work. This is the only site I could find that could explain things in language that I could understand. Thanks to their work my computer is working great now."
"
I WAS MOST IMPRESSED BY THE WAY ADVANCED TECH SUPPORT DEALT WITH
MY PROBLEM. I HAD NO IDEA THAT THERE WERE SO MANY THINGS WHICH
NEEDED TO BE ROMOVED FROM MY COMPUTER. MY I.T. TECHNICIAN WAS SO
PATIENT AND DID A WONDERFUL JOB IN CLEANING MY COMPUTER.I WOULD
BE PLEASED TO GO TO THEM AGAIN FOR HELP,AND WILL ASK THEM TO
CLEAN MY COMPUTER EVERY YEAR FROM NOW.
"
"The person that I talked with was very helpful and the technician who fixed my computer problems did it in a timely manner."
"I've only recently subscribed to Advanced Tech Support, but my experience thus far has been that the technicians are friendly and very knowledgeable. My calls are answered at any hour of the day or night by a helpful and congenial agent and each problem has been addressed successfully."
"Advanced Tech Support did a very good job restoring my computer.
Thank you again. "
"I'm not savvy with computers. Your tech was very patient and accomodating. I was very satisfied with the service. I give you a thumbs up!"
"Was my telephone call answered quickly? It was.
Was the agent pleasant and proficient? He was.
Did he take time to explain things clearly to me? He did.
Was the problem dealt with quickly? It was.
Was the outcome satisfactory? It was.
What more could I ask?"
"My computer constantly froze or crashed. The tech remotely took over, evaluated the system and fixed what needed to be fixed. I'm so happy. My computer is running faster and without any problems. "
" The gentleman I dealt with was very professional, very informative, and guided me every through step of the way. Wish I had written his name down so he'd get credit for my comments, but I didn't. Thanks!"
"Was running into some issues with my PC. Rep was able to help me diagnose, resolve and prevent future issues. Whole experience with the rep in Boca Raton was professional, well thought out and well executed."
"I was concerned with FireFox. I was receiving multiple pop ups and recurring messages to install the latest version of Flash player and Media Player which I already had installed. I was also concerned that my U-Tube videos were mute however CD's, DVD's and online music was not muted. I reasoned that there was a problem in the registry and I was not prepared to mess with that. The tech asked me several questions and then conducted a brief performance scan. He determined there were many serious errors on my computer. The tech resolved the issues and requested that I login again. He now monitored the computer to determine if all the issues were resolved. They were! and I appreciate the assistance. Thanks."
"pretty good service ,friendly techs ,price is alittle hight"