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Verified
5/5

2014-06-10

"The first technician, Jamie Rodriguez, was very knowledgeable and helpful. I was glad I had the option of having service right away instead of unplugging my computer and dragging it to a local best buy for service and not having a computer for 3 days. This was very convenient. "

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Verified
5/5

2014-06-10

"Tech was swift and polite went to work wright away. I did not have ti be on the phone with him."

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Verified
4/5

2014-06-10

"Christian convinced me that Panda Internet Security was a faultless security suite and made the offer attractive by including my other computer. We are currently in the process of having it installed on that second "cleansed" computer. Pricey but attractive offer. Time will tell if it was worthwhile."

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Verified
5/5

2014-06-09

"I have always been pleased with the help i receive from the tech support. There have been a couple times they went over and beyond their normal work on my computer, than what i needed help with. The support team are a wonderful group of fine skilled technicians, I feel comfortable turning my computer over to them remotely to correct, fix, or reinstall software on my computer. I rate my experience with two thumbs up, and to all the techs. ATTA BOY.
Respectfully,
Julie Goodwin
"

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Verified
5/5

2014-06-08

"I had received support on 07 June and somehow the session ended early and as a result a myriad of "help" programs, search engines, tool bars were left on my machine and these demanded money and registration and attention along with a crowd of popups which refused to go away.
I called for assistance on 08 June to get rid of these issues and I think they have been resolved.
"

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Verified
4/5

2014-06-08

"Had the person who took my phone call been the first contact person ever, I would NEVER have ordered this program. "

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Verified
5/5

2014-06-07

"Super courteous Technical Support Team. They explained what the problem/s were and made the repair. "

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Verified
5/5

2014-06-07

"I was extremely pleased in the way that the Advanced Tech Support handled my PC situation. They were very understanding, compassionate & very professional in correcting the PC problem & cleaning up the PC in a timely manner. I would highly recommend Advanced Tech Support to any individual with a PC problem."

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Verified
5/5

2014-06-07

"They were very helpful...They spent time with me personally to find out what the problem was"

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Verified
5/5

2014-06-07

"All seems to be good now. I will monitor things to make sure all is ok"

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Verified
4/5

2014-06-06

"knowledgeable helpful technicians
"

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Verified
5/5

2014-06-06

"I received grate service from The techs and other personal at Advanced Tech Support. The product is working fine so far "

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Verified
5/5

2014-06-06

"Changed computers and needed to have the program installed into my current computer as the other one's mother board was fried.
So far it appears to be working correctly but I will be calling about the Panda
program. It is constantly popping up with "hacking tool" has been detected.
I don't have the order #
"

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Verified
5/5

2014-06-05

"ATS restored my laptop to a state I haven't seen in quite some time. If this holds true for some time, I'll recommend them to anyone I know who has any problems as they are totally professional and curtious. "

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Verified
5/5

2014-06-05

"MY COMPUTER ( A LAPTOP ABOUT 5 YEARS OLD) HAD GOTTEN VERY SLOW, LOCKED UP OFTEN AND CPU WAS AT 100% ALL THE TIME. CALLED ATS TO SURVEY MY PROBLEMS. THE TECH SAID I HAD BOTH OLD AND NEW PROBLEMS THEY COULD FIS. I APPROVED THE FIX AND OVER THE NEXT FEW HOURS TWO OR THREE OTHER TECHS HELPED. WHEN THEY WERE DONE THE COMPUTER WAS NOW FIXED, AND FAST. THE TECHS I TALKED TO WERE PROFESSIONAL, PATIENT, AND FAST. I BOUGHT THE EXTENDED SUPPORT AND A WEEK LATER I HAD THEM FIX MY WIFE'S LAPTOP WHICH IS NOW EXCELLENT. IT HAS BEEN WORTH THE MONEY! "

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