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Verified
5/5

2014-06-20

"I have had several Tech Support Services throughout the years, and I can sincerely say that I am so glad to have found Advanced Tech Support which was through an Ad that was on a company site, even happier that I clicked on it, since I was having problems that my cable company could not resolve. But Advance Tech Support did, yes! In the short time that I have been a customer, I have been able to call them with issues regarding my computer several times, since I am not much of a techie person, so while being on a learning curve with computer technology they are there for me 24/7. I assure you it has been a great experience having Advance Tech Support as a service, they surpass any other tech service that I have ever had, their technicians are very courteous and have a lot of patience being that computers can be so very frustrating at times, the techs were extremely helpful, they go above and beyond to get the job done, if at all possible, and mostly they are right on target. I would gladly recommend them to anyone seeking an amazing tech support service, the cost of this service is minimal compared to what I have had to pay in the past for one-time service or have been asked for a one year service, this is a life time service, you can not beat it. I haven not seen their products yet, but will be checking it out soon. Thanks again techs, you are great!"

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Verified
5/5

2014-06-20

"I was very impressed with the advice and support provided by ATS. They were very professional and helpful and the products provided were a reasonable price."

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Verified
5/5

2014-06-20

"words really can't do justice for their support. I have never talked to a customers service that was so great. They were knowledgeable, friendly and very very patient. They really liked their job and talking to the people nd I was able to understand them. Thanks you for a great group of people. They represent their com[any very well."

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Verified
5/5

2014-06-20

"My computer was a mess! Advanced Tech Support helped it run like new!"

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Verified
5/5

2014-06-19

"tech was polite and helpful."

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Verified
5/5

2014-06-19

"Advanced Tech has been quick and responsive for all of my computer
problems. They reviewed, inspected, eliminated problems, added security
and fixed a lot and then rechecked everything again If the computer does
not perform like you want or expect---just call ATS,, they will make it right.
"

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Verified
4/5

2014-06-19

"This session was quite satisfactory but it was made to correct the problems created by the previous session. The technicians in India should be required to calculate the time in the US and avoid calling at 2:30 AM."

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Verified
5/5

2014-06-19

"Advance Tech always takes great care of this old pc! Whatever y concern. Timothy Smallwood"

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Verified
5/5

2014-06-18

"Once my subscription problem was handled by customer service the tech was able to trouble shoot and fix the problems I was having "

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Verified
5/5

2014-06-18

"Advanced tech support does very good work"

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Verified
5/5

2014-06-18

" Advanced Tech Support HAS HELPED ME GET MY LAPTOP CP RUNNNING AGAIN. I HAVE CALLED A COUPLE OF TIMES SINCE FOR SMALLER PROBLEMS I HAVE ENCOUNTERED. MY NEW PANDA PROGRAM WARNS ME OF ITEMS
NEEDING ATTENTION-- AND OF CONFLICTS THAT ARISE. I NEED TO GET
BACK TO ATS FOR MY HUSBAND'S CP TO PUT PANDA ON IT SOON. I HAVE
MORE PEACE OF MIND ABOUT LEAVING MY CP PLUGGED INTO THE INTERNET NOW BECAUSE I ALWAYS UNPLUGGED EVERY TIME I USED IT BEFORE. EDIE TAYLOR
"

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Verified
4/5

2014-06-17

"it took awhile. once started did good. i dont use twiter or face book. thanks"

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Verified
5/5

2014-06-17

"Lou was so nice and helpful in fixing my computer. It was in safe mode and now I will try it out for a while. He sure knows his stuff! He flies across that screen...fun to watch! Brittany was also very helpful. Thanks guys."

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Verified
5/5

2014-06-17

"Calling for support to Advance Tech Support is great. I do not have to wait for a long time or put on hold by automated operator. The tech is very courteous and very knowledgeable on the service I requested.
I feel safe leaving my desktop PC with ATS who is working overnight to fix the PC problem . Coming back to the office the next day and have my computer back on line is a sight of relief and very satisfied with ATS service. I have been using ATS service since Dec of 2013 and will continue on to use their services in years to come.
"

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Verified
5/5

2014-06-17

"This has been a very good system to clean up my computer. The people I have talked to have been very nice and patience with me. I am 80 years old and I do not know a lot about computers. They helped me all the way through the process. Jack Voris"

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