"Even though I have limited computer knowledge, the technician made sure that I completely understood what service work they would be doing to my computer. I felt extremely confident that they would fix my software issues, which they did within only a few hours. I highly recommend them, not only for their competence but for their friendly, helpful attitude and genuine concern that you receive good service. "
"I want to thank the techs for their support. They did an excellant job. In other words a very good job. I know that it takes a lot to do these kind of jobs. I have watched their work on my computer and I know I don't have the expertise to do this kind or work."
"Each time I need help, I am taken care of by friendly, helpful people. They are patient and diligant on getting to the bottom of any problem. "
"I was very pleased with the fast service on correcting internet connection issue. Also work that was done sped up connection to internet faster then I every remember. .
Since this service was just started yesterday I look forward to see how things go in the future. Thanks for the support"
"
Gentle People,
I had today an excellent experience interacting with three different technicians who addressed issues I had with my laptop computer.
I found all of them to be very competent in addressing my unique
computer problems successfully and in a very congenial, helpful and
friendly manner. This is not a very common occurrence, and it shows
that your organization is selecting and training its employees with great
care and sensitivity in dealing with the public. Keep up the good work!
Pete Marinos"
"These folks are amazing. Whenever I have a problem or even if I just want a quick tune-up for my computer their polite and helpful staff take care of my needs quickly and efficiently. "
"Tech was knowledgeable and courteous ; and , the best part he solved my problem ."
"I got a quick response to my call and my computer was working almost immediately"
"Gave me a great price on anti-virus software as I am on disability pay right now. Honored the price given by previous salesperson."
"Fast and efficient they were very patient and willing to work with me to resolve all my computer problems. I had a better experience with Advanced Tech Support than I have had with face to face dealings with other repair services."
"ATS is an oustanding support team! I have spoken to five or six agents since 4/28/2014. All agents to-date are trained professionals, care about a resolution and are very friendly. I have purchased support products for personal PC security. Only one recent purchase is listed in this survey. All products were easy downloads, remote from ATS. ATS has provided me confidence with quick response - a phone call away. Thank you ATS!"
"Advanced Tech Support helped me get my computer back up and working well. The techs were knowledgeable and helpful and very polite. I highly recommend the company and its people for help with computer problems."
"Wow! I never expected such immediate service, friendly and sensible advice . ATS saved me the cost of an assessment of my computer and, because the clean-up was done overnight, caused no interruption to access.
How refreshing to have problems explained in lay terms and frank opinions without a hard sell.
This grateful Aussie is confident he has found a winner in solving any future troubles -so THANKYOU."
"The Technicians were very helpful as well as knowledgeable with answering any questions that I asked. They also communicated with me exactly what steps they were going to perform, ensuring that I understood before moving on."
"My computer just conked. Advanced Tech Support worked on it all night and into the morning. (about 20 hours) There was quite a mess to take care of.
It's is now in Great shape and I'm so grateful. The Techs were so patient with me. I'm so happy with their service and the follow-up plan I've been advised to use. I've already recommended ATS to friends"