"The Advanced Tech Support technicians were very knowledgeable, helpful, and courteous. They worked diligently to solve our problem with our computer. We are very satisfied with their work. We could not ask for a better support group than Advanced Tech Support. Thank you, team, for a job well done.














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"Hello---I needed to have tech finish up on purchases I had made yesterday, including PC MRI. Technician, Caroline took my call and immediately went on the job to take care of my continuous problems.
I watched the entire time she had taken--a total of nearly 6 hours in which she was "amazing" on what to do.
I highly recommend Caroline and as a request, I am wondering if there is such a thing as asking for her if potential problems arise again in the future.

I must admit that I was quite a bit dissatisfied from the purchases I made yesterday seeing the same problems today but I am very happy now and will certainly refer your company to others------thank you"

"Tech support was very helpful. I needed to write checks to pay bills and my computer locked up. They got me up and running by the next dat"

"Advanced Tech Support have been truly fabulous. The support from the Tech was truly great. He walked me through steps and explained exactly what he was doing. I have no real computer skills but felt comfortable with the process that was taken. I received a courtesy phone call to tell me when my computer was fix and was given phone nos. to ring if I needed anymore help. I do truly appreciate the assistance I have received.
Yours Truly
Debbie Pocz"

"Tech support representative Michael handled my issue. He was responsive and at the same time ready with a plan of action. He carefully explained the steps to be followed and was very professional. I believe he is the initial contact for a customer and seem capable in resolving the issue without advanced Tech. assistance.
This has been consistent with my previous experience with Advance Tech. Staff. It's a good investment."

"All the technicians, Jeff, John and others have been very professional and they worked a long time on my issues. They were all solved. Thank you to the support team."

"It was great to know there's an organization that stands by its policy to assist a novice client who needed assistance late in the evening/early morning hours and did not know as to how to proceed when encountering the problem. The technicians that I interfaced with >provided excellent customer service and >communicated in a calm matter that the problem would be taken of and >the organization always would be available going forward. That makes me feel real good"

"It went fine going through the whole thing. It kinda felt a little over whelming just because it seemed like one thing was done and they want to talk to me about adding another which really wasn't bad. Glad I got all the things I did that night. Not what I wanted to do that night but I guess no one likes to need there computer worked on. So all together nothing bad to say about the service. "

"I am satisfied what I have received so far. "

"Just getting the service I do not know much about the result. The conceot sounds good. I look forward to using it."

"ATS has been working on this netbook for 5 days, lets see if it continues to work. As 0f this moment i'm not sure how I feel about ATS. Will let you know 7 days from now."

"Great Service! Great Products! Had issues that had nothing to do with products that I purchased Tech helped me out with no problem! I am very happy with my service and products! "

"I came to ATS in desperate need for a fix. After a lot of chatting with a knowledgeable technician, I went for the gold. I am extremely satisfied with the results. A bit pricey for my income, nevertheless I'm glad I accepted the fixes."

"KUDOS!!! I am so happy with the service of Advanced Tech Support. And the performance of my pc...WOW! The work was all preformed remotely and while I slept. No down time by taking it to a computer store and waiting days for the work to be done. The techs were very friendly and patient while I tried to explain all my issues. I even found logs on my desk top of the work done and files and other "junk" that was removed."

"Every time I ask for something to be done it seems as though no one reads the notes completely. Tonight I had2 different people arguing with me weather something wasdone or not done and they finally found it in the notes. I was correct. It struck me odd that someone would argue with me instead of trying to listen to what i wanted. I am actually a paying customer. I AM THE MAN BEHIND THE DOLLAR and I am not treated well. Even if I do not understand computers or the jargon used by your company, I should never have to ask one of your employees if their voice is mad at me. AND then inform that person that their voice sounds mad at me. If you need help with customer service give me a call, I am actually pretty good at it and most, not all, of your employees I have dealt with are not very adept at customer service."