ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-05-08

"Mr.Mack thank for a very well done job.I appreciated the manner in which you service my problem,and gave very constructive information on the better way of using my computer,and fixing the problems that were before you to impart your knowledge and skills. A job well done.I'd like to also thank Advance Tech Support for selecting a knowledgable and patience I T specialist to handle my problems.

Thanks Advanced Tech Support.


delores hammond
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-08

"The support and service i recieved was very professional , i would recommend ATS to the ones i know !!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-08

"My computer was in a horrible state. I purchased the Panda Internet Security and tech checked out my computer and worked on it a long time to get it back in shape. Very professional in their work. A pleasant experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-07

"Your team were kind & veru helpful to a not very computer illiterate 80-year old. I was not hurried in making decisions & was dealt with the greatest respect. Thank you to the young ladies & gentlemen with whom I had contact. It was an extremely pleasurable experience for me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-07

"I have been having problems logging on to my computer, when I saw the add from Advance Tech Support, I contacted them right away, the technician that worked with me on-line was very knowledge about technical matters, which I didn't. The process was easy to follow and now its been about 3 days and I have had no more problems with signing on to the internet and the speed of my computer has increased greatly. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-07

"Well so far so good,after years of buying this security and that security a never ending upgrades . I discovered ATS ,finding out I could purchas lifetime tech support along with security was for me a revalation. I've just compleated my first week with ATS on my side and I have to say my computer is running extreamly well, so I'm crossing my fingers and hoping this isn't just a dream. As I said so far so good. L. Davis"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-05-06

"At this present time they have NOT solved the problem. I will give them another chance later "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-05-06

"ATS has resolved my pc problems, I am pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-05-06

"I have been very positively impressed by ATS. The phone is quickly answered; the primary techs are knowledgeable, personable and confidence-inspiring; the tech sign-on process is quick and easy; and the higher-level techs are quick, efficient, knowledgeable and thorough. I like that I can chat with the higher-level tech, when I have forgotten to tell him/her something, or if I want an explanation regarding what he/she is doing. I will continue with this service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-05-06

"They were able to help me with a frozen computer, I had been attacked by who knows who. The tech I spoke with was right on the ball, and fixed my problem!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-06

"I got service immediately upon my first help call and the tecnicians worked for hours to fix it and kept me informed..They cleaned up a lot of my problems and let me know when they had finished..I had a multitude of problems built up over the years...I did have one problem left the next day and called them about it and it was taken care of right away. Since then, my computer runs faster and I'm enjoying less problems..I am satisfied with this company with everything to date."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-06

"I found Advanced Tech Support a pleasant surprise! I had never tried any type of online support and was very satisfied with both the tech I spoke to and the service. I will continue to use Advanced Tech Support!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-06

"Awesome service! Prompt, polite, courteous and knowledgeable. I had a problem with my computer while working against a project deadline - and they went above and beyond to get me backup and running from the moment I called. They addressed my concerns, answered my questions and kept me informed throughout the process - and got me back up and running in time to meet my project deadline. Reasonably priced - and worth every cent!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2014-05-06

"I have found ATS one of the best tech support that I have had to deal with.
Even my own ISP doesn't measure up to help solve problems that occasionally pop up. I am very happy with the service and would definitely
recommend it to any one that needs tech. help
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-06

"They did the job that they said they were going to do and did not take long to do the job, very satisfyed.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A