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Verified
5/5

2014-03-28

"I was first introduced to ATS on March 17/14 after updating my HP laptop to Windows 8.1 and needed to activate driver update software as well as having issues with my wireless Epson printer. I was a little leery at first dealing with this company online that I had never heard of, but they solved my issues as well as giving my pc a good cleanup! The technicians were great and it's nice to have their 24/7 unlimited service. The security software pkgs I purchased through them which the installed, were a little pricey but seem to be working just great. Hopefully they will soon have a Canadian-based location. Glad they are here to help!"

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Verified
5/5

2014-03-28

"Very efficient and helpfull . They do all the work for you and are there to answer questions and put you right."

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Verified
5/5

2014-03-28

"The initial person I spoke with today assured me my problems would be resolved and indeed it appeared they were.
I am truly grateful and thankful that it seems my problems have finally been resolved.
I keep the link on my desktop much as one does insurance...I have it but pray never to have to use it.
"

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Verified
5/5

2014-03-27

"Great service for small businesses as well as individuals. No worries about computer glitches that I can't fix. Friendly and courteous service people who I sign on my computers and lets them fix it with out it leaving my home. Just great."

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Verified
2/5

2014-03-27

"Advanced Tech did a great job clearing my virus. They talked me into purchasing a malware program named PC MRI. For two days I could not get online. Advanced tech agents did multiple checks and tune ups but I could still not get online. I would receive a message that my computer had been repaired and when I would try to sign on the internet and nothing. This went on for two days with ticket numbers 7603680, 7614351, 7607868, 760-0122 to name a few. I was to the point of complete fustration and was ready to ask for a refund. On my last call I asked the agent to delete PC MRI and see if it was interfering with another program, they did and I could finally sign on the internet. I actually solved my own problem and it cost me $199.. These agents worked on my computer for two days and numerous hours and could not detect the problem PC MRI was causing, I had to suggest removing it. I think I should get some sort of discount because of all the problems and fustration in encountered. "

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Verified
3/5

2014-03-27

"I was most impressed with the service I recirvedbut did have to call a number of times before my problem was fully sorted"

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Verified
5/5

2014-03-27

"I called with a problem concerning my outgoing email not working. They responded very politely and efficiently. A short time later I responded to a message on my computer to call a number on my screen. I did and was told that the problem had been corrected. Very professional."

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Verified
4/5

2014-03-27

"advanced tech support were very helpful in my set-up and in my questions.the service is new to me,so i continue to evaluate the total advance tech support experience,but it has been interesting so far.my name is gleaston patterson."

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Verified
5/5

2014-03-27

"I can not be HAPPIER with a service. The Technicans work several days to correct a problem with installation of Panda and PCI. My computer was corupt and that had to be resolved before they could get the two programs installed correctly. I felt sorry for having to ask the Techs to return to the FIX, but THEY DID IT well to my satisfaction."

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Verified
5/5

2014-03-27

"Great-the techs are very thorough and PATIENT at all times. I learned more in the sessions than ever before. Encores all around since they gave an enjoyable computer and service support for a lifetime!!!"

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Verified
5/5

2014-03-26

"The problem I have had with my computer was solve. It is very convenient way to get help from the certiffite technition.Thank you."

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Verified
5/5

2014-03-26

"Thanks to ATS my computer is like a new computer. My computer was so slow before ATS I didn't want to use it. I appreciate them so much and I didn'gt have to take my computer some place. ATS was able to do it all online."

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Verified
5/5

2014-03-26

"very friendly, answered all my questions helped lead me thru the process that I didn't understand. really enjoyed talking to the tech"

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Verified
5/5

2014-03-26

"As a novice in setting up & utilizing the new Computer Programs
that I purchased, Advanced Tech Support provided the assistance that I needed to make effective use of these programs.
"

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Verified
4/5

2014-03-26

"The staff has been helpful, polite and courteous. Chris got to the problem immediately. I was given to the correct person when
I explained my problem.
"

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