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Verified
5/5

2014-04-08

"very supportive and friendly people. they don't make me feel stupid."

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Verified
5/5

2014-04-08

"WONDERFULL!!!! Great patients, friendly, supportive, fast, informative and efficent! I'm glad you're out there to fix everything, imagine the mess there would be without you! Thank you!
Judy J
"

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Verified
5/5

2014-04-08

"Very friendly staff. Very informative, although you have to go through several "levels" to get to the actual person who can do the work. They have addressed all my problems and have been very generous. "

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Verified
5/5

2014-04-08

"From what I have seen so far, it looks like ATS did a superb job correcting the problems I was having with my computer. A HEARTY WELL DONE!"

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Verified
5/5

2014-04-07

"The Tech I spoke with was very helpful and pleasant, and the work was done promptly."

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Verified
5/5

2014-04-07

"Advanced Tech Support has come to my rescue time and time again. They are truly a 24/7 operation. They are very knowledgeable and patience with every computer issue I have had in the last three months. They known how to find and fix the Viruses and get me back to work. I would be lost without them.

Thank you/ ATS


Olga Hernandez
"

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Verified
5/5

2014-04-07

"They finally got my desktop computer running OK with the cleaning and installing Panda. All checks out OK for now. Good job!"

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Verified
5/5

2014-04-07

"Prompt and effective tune-up."

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Verified
3/5

2014-04-06

"I had a virus which duplicated every function I tried to do until the computer was unusable. I called in and waited 45 minutes on hold and my phone went dead before anyone answered this was at 11PM so I quite and tried again in the morning and got thru to a person in 5 minutes at 6 AM.. The person who answered the phone was somewhat helpful logged in and said I would need advanced tech support. I was placed in waiting mode, In hour and half they started to work on it and after 3 hours got a screen to call in. Problem was fixed but my anti- virus program which they had sold me in the past was gone. After 2 more calls in waiting and getting passed around it was finally reinstalled. Problem is you never talk to the same person twice and each one has to start over and pass you on to different level of ability other than that in the end I have been satisfied."

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Verified
5/5

2014-04-05

"I was impressed at how fast Advanced tech Support solved my issue. I can not recall the Invoice or order #."

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Verified
5/5

2014-04-05

"Excellent support from ATS. They were very knowledgable and informative and detected and fixed the problems that I have been having with my laptop computer. Very courteous and very professional in dealing with me (a slow learner)"

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Verified
5/5

2014-04-05

"After a bumpy start I know have this computer working again and it took less time than taking it to the shop, plus I get tech support for it (heaven forbid) anything happens to it again. "

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Verified
5/5

2014-04-05

"I could not do with out Advanced Tech Support. Money wall spent. They know computers. Thank you for the help."

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Verified
2/5

2014-04-05

"It took several tries to get things back in order and the things I was told would be done were not done. In addition, the cloud backup they installed has never completed. This time I let it run for nearly 36 hours and it has only backed up a minute portion of my system. I do not understand this. I am not going to call again and will probably uninstall the cloud backup. I cannot be off my computer for two or three days at once. This is ridiculous. I have three activation codes, no invoice or order # in all the emails I have received. How can I enter them?????"

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Verified
5/5

2014-04-04

"I like the ease of the service with ATS. I call them up, connect to them, they take care of all issues. I have grown to trust them with my files and programs. I paid for a service which I stay home and my PC gets repaired. I got what I paid for: personal, home service which is convenient for me."

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