"Jennifer was knowledgable, sensitive, efficient, diligent and professional.
Very happy with the service.
Thank you "

"As always a very polite introduction from Stephanie , asking about my issues. She then explained what she could do and I agreed so of to work she went on my computer.
A job well done , Thank you Stephanie."

"Excellent. I was very apprehensive about making the contact and about the amount of money that I committed to spend. But the first level of support (from Cord) was helpful, understanding and not condescending, creative and confidence building. I am grateful to him.
The follow up from the advanced level support and the "fixing" of my computer has been excellent - I now almost look forward to using my computer!
Thank you!"

"All in all, I would recommend Advanced Tech Support. Although they did not fix my husband's computer, they fixed my laptop. They also worked with me to set up a payment plan so that I could get my laptop fixed."

"ATS tech was great. He knew about the kind of problem I had and resolved it immediately. It's so much nicer to work with ATS then trouble (& confuse) my techie husband. Thanks ATS - you did it again!"

"Christian (ICCS-11-1296494) did an absolutely fantastic job on a set of complicated iisues and fixed them all. He was also very professional and cordial in the telcon discussions.

Dennis McGregor"

"I have had 3 interactions with them in the last two days.

They are courteous and try to be helpful, although, yesterday they did not resolve the questions I posed to them regarding the need to have two software packages they sold me that accomplished similar tasks and why the Panda software was a 2013 version rather than 2014 that is currently available on the market.

I finally had to have both software removed today since there was compatibility issues that they did not resolve. I lost confidence in the software that they pushed and it was outrageously expensive; the PC-MRI was $300 and the Panda software was $100 for a 2013 version. I was credited the $400 and I was told that I would see the credit on my card account within 3-5 business days.

The technician that removed the two software today kindly set me up with the Microsoft Security Essentials until I get replacement anti-virus and malicious software protection and removed some software in my start-up folder that I requested removed yesterday, but was not removed.

Provided that I get my credit as promised, I would rate ATS as adequate only because they are good at customer relations and made attempts to resolve my issues. The down-side is that it appears that I was sold software that may have been redundant, expensive and not up-to-date versions."

"The computer seems to be running a lot faster, thank you, although im not sure if the blue screens are popping up, if they do i would be more than delightful to call you. thank you so much. excellent job."

"Very knowledgeable and patient. i was not asked to write this."

"The best in maintenance of lap top and computers. They are friendly, courteous and very sensitive to customer needs and feelings. They know how to satisfy customers and by far is unparalleled in terms of service maintenance of computers."

"Eric was very helpful and courteous. All my questions were answered and concerns resolved.

my printer did not print the full page. I missed the order number. My name is Jesse Hamilton at ***-***-****. "

"Great very professional very nice person to have this computer cleaned up. computer is working fast and response time working great. thank you for the great service Phil Blackburn "

"So far so good. Haven't come across any problems yet."

"
EVERTHING WENT WELL,SO FAR SO GOOD."

"Not knowing anything about computers,I have to say everyone I have talked to has been most helpful and polite. They have been MOST helpful and didn't make me feel ignorant-which is what I am."