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Verified
5/5

2014-01-29

" I made contact and the work began quickley. The crew stayed with the task until completed. The workers were polite and very patient with me."

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Verified
5/5

2014-01-29

"Great work. Done under the estimated time quoted at the begining.
Very staisfied.
"

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Verified
5/5

2014-01-29

"I am not a computer whiz and my computer was working so so so slowly. Advanced Tech Support was great. I dealt with Keith Sterling and he was very knowledgeable and helpful. Thank you so much."

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Verified
5/5

2014-01-29

"What I have seen up till now which is very short time I am delighted, I am sure after few hours I will know better.
Meanwhile Iam pleased also with the help I received on the telephone.
"

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Verified
5/5

2014-01-29

"They seem quite good at what they do. They are polite, focused on getting what is required done. Their software looks, to an outsider, very top notch. I am happy with them."

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Verified
5/5

2014-01-29

"personnel I've dealt with are not only highly skilled technicians, but also extremely personable. They not only talk the client through the process of fixing whatever problem you're having with your P.C., but in a calm, friendly tone they put you at ease as they work, no matter how long, or short a time it takes to give you excellent results. I had my doubts, when I first signed up, but I find it's one of the best things I've ever done."

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Verified
2/5

2014-01-29

"I have mixed emotions about Advanced Tech Support. I have had both good and bad interactions with the techs. One in particular was rude and very difficult to understand. My most recent tech was Christian who was very professional and helpful."

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Verified
4/5

2014-01-28

"It took a long time, and two attempts, but my problems were resolved. And I also think the computer is definitely working faster now."

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Verified
5/5

2014-01-28

"The technician, Roney, was very helpful and solvwed the problem.

Thanks
"

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Verified
5/5

2014-01-28

"always do an excellent job."

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Verified
5/5

2014-01-28

"I was really surprised , how helpful your Team was.
I am an older person ( KOREAN War VET ) They were all very Patient& Polite So , far everything running ok Thanks again.
Old JarHead SGT. Gerald Van Note
"

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Verified
5/5

2014-01-28

"In January 2014, I spoke to three techs in the course of a week when we needed to fix our first experience with malware issues. All three, while not equally, nonetheless had impressive people skills and computer knowledge. However, the first one, while very nice and seemingly full of integrity, applied quite a bit of pressure to purchase the PCMRI anti-malware lifetime licence, and monthly service fee but failed to inform me that we still needed to run the Panda licence that had not been properly applied to the new-to-us computer we were given in December. (This is what likely caused it to be infected with malware to begin with since in the 5 years that we have had Panda we have never had a problem.) The funny thing is that when I was having trouble trying to reload Panda Global from the Panda site, it was the Advanced Tech Support number that came up. The third tech I spoke to was able to get our 2013 Panda licence (expires in June) up and running and said we really needed to have both PCMRI & Panda since one is anti-virus and one is anti-malware. (He was also very helpful because he showed me how to remove extensions and search engines in Google Settings to get it to run faster and possibly remove sources of pop-ups.) I really have to take their word for it since I don't know. I'll be interested to talk to more techys each time I call for a computer deep clean in order to gain more certainty and understanding. I'm just coming to realize your service and expertise is necessary in a computer era in which many people are willing to sell themselves to cause destruction to others, especially to our children (pornographic pop-ups especially). Thank you."

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Verified
5/5

2014-01-28

"Very professional and friendly I would tell everybody to try Advance Tech Support before anyone else for PC problems. "

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Verified
5/5

2014-01-28

"I can't thank them enough for the support they have given me, for 3 days just recently and other days in the last 2 months they have worked hard to solve many problems with my computer
without them I would not have been able to get back onto doing what I enjoy doing on my computer so I am so grateful thank you again as I know it took many hours from the team.
"

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Verified
5/5

2014-01-28

"I purchased Advanced Tech Support on January 18. I called them with questions (problems) on the 19th, 20th, and 21st. Each time, the rep. was courteous and very patient with my ignorance of technology. They also fixed my problems easily, which delighted me greatly."

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