Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

ResellerRatings
Verified
5/5

2014-01-11

"These guys are awesome. My computer was all messed up where I could not get on line with internet explorer and after a few hours they had me up and running. Hats off to Angelo Cupo and his team"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

ResellerRatings
Verified
5/5

2014-01-10

"Did a good job of repairing all my faults on my computer"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
5/5

2014-01-10

"Jeffery done an excellent job fixing my P. He was very polite and was very patient with me"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2014-01-10

"My "E Machine" desk top and my "HP" laptop computers are much better. Advanced Tech did a full system clean on both of my computers. They did have a problem, after the tune up, my "DELL P513w " printer did not work. After a few calls and a few try's, they fixed the problems. Every thing is working very good now."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"very good as they were very polite and resolved issues remotely and without troubling me "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"I am very pleased with the professional and friendly service that I received, and for the patience of the technician who worked with me to resolve my printer issues. I would highly recommend
Advanced Tech Support to anyone with computer problems. There were so many problems with mine and now it is like new.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"Iam very pleased. working with the techs was easy and completely understandable. Thank you"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-01-09

"The GOOD: They fixed the problem (that I didn't know that I had until I could not add a new program) The tech support is good -the sales techniques are not.
The BAD: Hard Sell techniques. I wanted to download my program, and did not know how to fix the "registry issues." No matter what I tried I could not get past this program which was for sale.
The UGLY: I feel that I was held captive. I could take my computer to my regular tech support (the Geeks)which would also cost and take time. I resent this sales technique and it makes me feel negatively toward this company - right from the get go. Not a good way to build future sales. I understand that one can always say NO, which I did to the same pitch for another computer the day prior. I reserve my judgement about this company/product for a year. As a part of the package, I can have "free" tech support...I will make a point of calling them at least monthly.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-09

"The technicians were amazing! I never once heard impatience in their voices and they resolved my issues with complete professionalism. I am very impressed with your company and the people you have working for you.
Thank you,
Ellen Robertson
"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-09

"yes very happy he was the only one that has fix it as been ring for over a week to have it fix. I was getting to think that had made a mistake in signing up with Advance teck but im very happy know. carol hodge"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-09

"Very thorough and professional."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-09

"The one person I talked to was very polite. He stated what he was going to do and asked if I needed any help just to let him know. I would not hesitate to use again."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-09

"Excellent salesmanship but very effective organization. Their staff took over my computer, worked on it, and returned it to me in a fully working state. Good news for an old duffer who struggles with the most simple technical problem."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-09

"My computer was cleaned up."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-09

"This was my second computer set up with Advanced Tech. Very professional and got everything done in a very satisfactory manor."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A