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Verified
5/5

2014-01-11

"These guys are awesome. My computer was all messed up where I could not get on line with internet explorer and after a few hours they had me up and running. Hats off to Angelo Cupo and his team"

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Verified
5/5

2014-01-10

"Did a good job of repairing all my faults on my computer"

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Verified
5/5

2014-01-10

"Jeffery done an excellent job fixing my P. He was very polite and was very patient with me"

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Verified
4/5

2014-01-10

"My "E Machine" desk top and my "HP" laptop computers are much better. Advanced Tech did a full system clean on both of my computers. They did have a problem, after the tune up, my "DELL P513w " printer did not work. After a few calls and a few try's, they fixed the problems. Every thing is working very good now."

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Verified
5/5

2014-01-10

"very good as they were very polite and resolved issues remotely and without troubling me "

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Verified
5/5

2014-01-10

"I am very pleased with the professional and friendly service that I received, and for the patience of the technician who worked with me to resolve my printer issues. I would highly recommend
Advanced Tech Support to anyone with computer problems. There were so many problems with mine and now it is like new.
"

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Verified
5/5

2014-01-10

"Iam very pleased. working with the techs was easy and completely understandable. Thank you"

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Verified
4/5

2014-01-09

"The GOOD: They fixed the problem (that I didn't know that I had until I could not add a new program) The tech support is good -the sales techniques are not.
The BAD: Hard Sell techniques. I wanted to download my program, and did not know how to fix the "registry issues." No matter what I tried I could not get past this program which was for sale.
The UGLY: I feel that I was held captive. I could take my computer to my regular tech support (the Geeks)which would also cost and take time. I resent this sales technique and it makes me feel negatively toward this company - right from the get go. Not a good way to build future sales. I understand that one can always say NO, which I did to the same pitch for another computer the day prior. I reserve my judgement about this company/product for a year. As a part of the package, I can have "free" tech support...I will make a point of calling them at least monthly.
"

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Verified
5/5

2014-01-09

"The technicians were amazing! I never once heard impatience in their voices and they resolved my issues with complete professionalism. I am very impressed with your company and the people you have working for you.
Thank you,
Ellen Robertson
"

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Verified
5/5

2014-01-09

"yes very happy he was the only one that has fix it as been ring for over a week to have it fix. I was getting to think that had made a mistake in signing up with Advance teck but im very happy know. carol hodge"

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Verified
5/5

2014-01-09

"Very thorough and professional."

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Verified
5/5

2014-01-09

"The one person I talked to was very polite. He stated what he was going to do and asked if I needed any help just to let him know. I would not hesitate to use again."

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Verified
5/5

2014-01-09

"Excellent salesmanship but very effective organization. Their staff took over my computer, worked on it, and returned it to me in a fully working state. Good news for an old duffer who struggles with the most simple technical problem."

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Verified
5/5

2014-01-09

"My computer was cleaned up."

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Verified
5/5

2014-01-09

"This was my second computer set up with Advanced Tech. Very professional and got everything done in a very satisfactory manor."

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