"Very thorough, stuck with it until computer cleaned"

"He was very helpful and continued to work until the problem was resolved. He did not ask me to write this review. I did appreciate his help very much. It really did not take that long."

"The service was great! It was more than advertised. My computer crashed last Friday, the tech's worked all weekend an resolved the problem just now. All were very patient and helpful. I purchased the product and will gladly pay the monthly fee to have them around again."

"I called ATS around midnight and got only a voicemail request to leave a message. I was called around 9 this morning and eventually Xina, at Tech Support figured out the problem and fixed it. Xina was EXTREMELY professional, patient, and polite. "

"The team was polite and explained everything that they would do. I was very impressed with the work that was done. So far, no more problems."

"This has been a long experience, but I am very pleased with the courtesy of everyone I spoke with and eventually we seemed to have corrected the problem software. I would recommend your service and am going to get back with Panda and ask them to renew. Ryan P., and everyone else did a great job."

"I AM AN 82 YEAR OLD WHO BEGAN WITH THE COMPUTER ONLY 3 YEARS AGO AND I'M YET BUT LITTLE LESS INTIMIDATED BY IT SINCE THEN, BUT I KEEP TRYING. I WATCHED THIS SCREEN W/O TAKING MY EYES OFF OF IT THE SEVERAL HOURS YOUR MAGICIANS' WORKED THEIR MAGIC ON IT. I HAVE NOT EVER SEEN ANYTHING LIKE IT SINCE I SAW THE BREATHTAKING SHEER SKILL AND AWE SINCE I WAS 9 YEARS OLD AT THE RINGLING BROS & BARNUM & BAILEY CIRCUS. I TALKED WITH YOUR WIZARDS SEVERAL TIMES, ED AND RYAN, AND THEY WERE SO PATIENT AND REASSURING THAT I NEVER FELT ANYTHING BUT ABSOLUTE CONFIDENCE AND ASSURANCE! GREAT EXPERIENCE WITH THEM AND THEIR GREAT SKILLS & KNOWLEDGE. I CAN USE NOTHING BUT SUPERLATIVES FOR THEM. I HAVE MORE CONFIDENCE THAT I CAN USE THIS 'MACHINE' NOW, WITH SO MUCH MORE CONFIDENCE. I THANK YOU FOR "BEING THERE" FOR ME WHEN I WAS BECOMING SO DESPERATE WITH SO MANY PROBLEMS AND 'STRANGE' THINGS POPPING UP ON MY SCREEN AND THE SCREEN JUST GOING BLANK AND KNOWING NOT WHAT TO DO. I AM THOROUGHLY PLEASED TO HAVE FOUND YOU; IT'S ALMOST AS THOUGH IT WAS JUST MEANT TO HAPPEN. MAYBE THE GOOD LORD THOUGHT I HAD ENDURED ENOUGH TORTURE AND AGONY & FRUSTRATION AND GOT US TOGETHER! I AM HAPPY HE DID. THANK YOU EACH AND ALL! Jim Girzone"

"They were very knowledgeable and explained what they needed to do the computer. They also were very
helpful explaining things about this computer to us. Thank you for your help."

"they were all very helpful. A very polite altho some seemed to be in a bit of a hurry."

"I was pleased with how they patiently went through my computer cleaning it out. My speed was much better after clean up.
It appears, though, that I will have to reset a lot of settings, but small price to pay for a "like-new" computer"

"I admit I was a little nervous about Advanced Tech working on my computer but there was no need for concern. My old computer is working like new. Thank yo! Followup: My nervousness was warranted. I am out $800 and no working computer. There is no one in authority to speak with until Monday! I told tech support I was rewriting my review and they encouraged me to do so"

"Both Greg and Brian were the most helpful in resolving my issues. After several "lost connections", Brian took right over and dispelled all other issues I had. Thank you, Brian. Greg helped me identify the issues with my laptop and got me the product I needed, thank you Greg."

"customer service is very good. Happy to try and resolve any issues
that i may have."

"Tech Support was very helpful and talked me through the steps necessary for repair/update/security of my computer. Very friendly and concerned about my situation. Many thanks to all who worked to get my computer fixed."

"The individual with whom I dealt seemed highly knowledgeable, and went about his job professionally in every way."