"Very helpful in restoring my computer to its quick self and stopped all the pop ups. They were not able to restore my lost photos, but at least i have the memories. "
"My computer was really fouled up and ATS was able to get it back into a healthy state. The 24/7 service is great and I would and will recommend to others. "
"Speedy, efficient and on the ball. Good value for money."
"tech support very good answer all my question "
"Fast, clear, friendly efficient service. Just a very nice outfit to deal with. Looking forward to working with them as the year progresses. A big thumbs up!"
"After a short from the UK I was connected to a support technician. He was very helpful and gave me some interesting info about what he was doing and some facts about my desktop PC. The session finished after about 35 mins with py PC back to normal as far as I can tell!"
"Very knowledgeable and efficient!"
"I was very pleased with the support that I received from Advanced Tech Support. They cleaned up both of my laptops and they will clean up my PC when I'm well enough to make it downstairs. I was impressed enough to drop my current anti virus provider with 1/2 year service still pending and purchased additional support for all my computers through ATS."
"They were very helpful, explained everything very well to me as i'm not computer savvy, I just use it to do simple things.They talked me through what they were going to do. Followed up with phone call to let me know what they had carried out. Most satisfied. "
"Excellent work by the numerous techs and sales people I spoke with. All were courteous and extremely patient with me, a novice with computers. All were extremely fast and competent. The last person even addressed me as "Mister xxxxxxxxxx" rather than by my first name. As a senior citizen raised in an earlier time, I appreciated that."
"I found the techs and service personnel to be very professional and knowledgeable. They took significant time with me to determine the extent of problems with my system. And, provided excellent response. My system is running significantly better and is now fully protected. Thank you."
"First of all, I am not savvy enough to figure out what magic the techs at ATS are doing, but who cares, really? It works! They apply the right gizmo for the right bug. I have an obsolescent
system that I am trying to crawl across another year. With ATS, I have a chance. Even the worst problems have been handled, despite the fact that my system is a money-loser for them. Again, who cares? Their techs don't; they just seem to care about getting the job done. Thank God I had a smart phone, though. The computer died so badly that it couldn't even find ATS's number. Incorporating that info in the desktop icon is my suggestion."
"i think it is better than my old pc guru's"
"The tech that worked with me was very patient with me. I am elderly and do not know much about computers...I depend on your service and your techs to help and protect me.
Thank you for being there for me!"
"I have been wotking with Advance Tech Support for almost 2 weeks trying to resolve the issues with my computer and the software purchased to Pateologic. I would give an excellent rating for the Tech Support, however there was an incident that the Technicialn that was working on my computer left for the day and left me and my computer in hanging status and failed to document in the file what he had or had not completed on my computer. I was very frustrated and disappointed. Now that my Computer is what appears to be repaired and working properly I am satisfied with the the service and the outcome. I would not use the one incident to deter me or my recommending of your products and service to my business contacts, friends and family. Thank you."