"I am very satisfied and appriciativve. Thank you so much. thamk you again. Eddir Yates"

"+your techs are awesome - answered all my questions and offered more assistance if I had any other questions . an overall 10+"

"Tech support talked me into buying Panda and mal ware, was supposed to install, three hours later, nothing happened and I was without my computer for another 2.5 hours while someone else installed software. This is hardly the way to start out a business relationship. I spent a lot of money and did not expect to be without a computer for the entire morning from 7:30 am to 12:30pm.... Don't know the order number its not on my document...."

"Kevin F took the time to explain things to me about my computer and the various issues he found. He also provided suggestions as to how to increase my download speeds. Everyone has been extremely helpful. I was skeptical about the service because of the various computer threats out there. Great Service. Thanks."

"Have only used once but was completely satisfied"

"Victor D in Advanced Tech Support did a great job with the uninstall and new install of our PC MRI protection! Our only issue was when we called after our first computer set up was complete, the Customer Service rep told us we needed to keep our old virus protection as well, or use "Panda." Then we spoke with a Customer Advocate, who confirmed our new PC MRI and Windows firewall were all we needed."

"I've spoken with several ATS reps and found all of them to be very knowledgeable and courtious. My computer issues were all resolved with a few tweeks. I'm quite satisfied with the service I received from ATS."

"did real good, liked the tech person. She was real helpful and nice to talk to."

"ATS actually saved my computer and my life as far as I'm concerned. I'm not a trained tech person, I just jump in and do my best to work this PC, have loads of pictures, downloads and my life is on this PC. There were pop ups to suggest I update my drivers and didn't do it, afraid that it was a scam. I have dealt with ATS before and they are the Best Support people I would ever deal with. They are so easy to talk with, very friendly and knowledgeable, put a customer at complete ease and fixed everything. They explained each step so that I knew exactly what needed to be done and then watched as they set every area in proper condition. They made me feel confident in calling them at any time for more information or conformation with any aspect of my transaction with them. I'm happy to do this survey. "

"It eventually took some 4 days to finally resolve the problem that I was having, as it proved to be more complex than I appreciated at the time.
However, the techys never gave in and by a process of elimination finally got me back on track.
So although it was frustrating we got there in the end."

"Absolutely fabulous. Techs have been so courteous and informative to me. They disregarded my obvious lack of knowledge, very professional and helpful."

"ATS accomplished what they told me was going to happen. My computer operates a little faster but does not have the hangups and failures requiring rebooting. My computer now "talks" to my printer and I am satisfied with his operation. However, now that I have talked with other computer repair folks, I think I was charged too much. I don't think I was given complete information on what was going to happen. For example I was told that I needed to spend $60 for 1 year protection but was not told that my existing protection (which I had recently paid 1 yr fee) would be deleted and that I would lose that fee. I did not have an opportunity to compare ATS protection with my McAfee program and I still do not know what ATS (PC MRI antimalware) will charge me when the one year subscription is over in Jan 2015,for another year subscription. Overall I feel like I was hustled on the price even though I got a high quality job. "

"Great, Good Job. Thanks
Pleasant, easy to understand.
Explained every thing.
"

"It was such a pleasure being able to call such a qualified person to help me with my computer issues. Since I do not know much about this problems my service from my technician was professional and handle in a very quick and responsive manner. I truly appreciated this support and will definitely refer Advanced Tech to my friends and family."

"Seems like a qualified group. Had to call back twice to have items addressed, but seems to be ok now."