"Excellent job. Very friendly and informative."
"Their Work was great;fast and correctly. Thanks Fellows"
"I called twice and both times the person answering was super nice to me and very patient"
"ATS is very professional and fast. I have used ATS on two of my laptop computers and give them an A+. I can find cheaper initial computer service, but you get what you pay for and in the end ATS will cost less. I have purchased the lifetime program and can rest well knowing my computer is in good hands, ATS is there when I need them, and with all the hackers and viruses going around today I will need them on an ongoing basis. "
"There was, finally, a solution after 3 hours, but long gaps at the beginning and pauses during the session which i had to keep a close eye on in case the technician needed interaction from me. At the end there was no feedback about what the problem was, so I'm no wiser. the session finished with a standardised page and no opportunity to interract with the technician or thank him/her for the work which i appreciated."
"ATS has been very responsive three times in the last week. They cleaned problems and my computer is running faster than ever. "
"It was amazing to watch Advanced Tech Support correct my computer over the internet. I did not have to take and drop it off to a repair shop. The service tech took over and explained to me what he was doing over the phone. Very low cost for what they corrected"
"The long standing problems have been solved, but my computer was effectively out of action for about 18 hours. Nevertheless, I am pleased with what has been done, and I guess that if I was desperate I could have insisted on them letting me have it back earlier as I have had to do before. I was VERY pleased that this time the service came without the HARD SELL that I usually get from them. On the whole, pretty good."
"The assistance I received from Advanced Tech Support was immesurable. I cannot speak more highly of their expertise.
Barrie Chivers, Morrinsville, New Zealand."
"Service was very friendly and helpful. Very patient with all my questions and gave me time to decide whether or not to purchase their product. Very considerate in giving me a break in price for 2 computers."
"My tech support every time has been phenomenal. Today's especially. I've been having an issue with my laptop for approximately 4 months. I thought it was my laptop's way of working and I just had to get used to it. Today's IT expert searched thoroughly and found the problem. I am EXTREMELY pleased and grateful for his awesome work and professional, kind attitude and patience. He didn't sound tired or annoyed in a hurry to hang up with me. His continued patience in listening to the several problems I was having and addressing each individual issue lead him to give my lap top a much needed tune up. Thank you Reg Pro Cure for having wonderful technicians. It's so complicated for me to know how to fix computer issues. It's a skill that keeps our country up and running. Thaaaaaaaaaaaaaaaaaaank you deeeeeeeeeeeeeeeeeply!!! I was not able to submit this survey without an invoice or order # and order date. I called back to get the tech support's name as well to submit this. Surveys would increase if techs automatically gave us that info to write down at end of call. Otherwise, when surveys are filled and the info is not at hand, they will give up and move to something else. YOU GUY DESERVE ALL THE POSITIVE FEEDBACK POSSIBLE. I'M VERY PLEASED WITH YOUR SERVICE AND TELL ALL MY FRIENDS AND FAMILY. AWESOME JOB TEAM.. HAPPY HOLIDAYS AND THAAAAAAAAAAAAAAAAAAAAAAAAAANK YOOOOOOU!!!!!!!!!!!!!"
"I have used the service twice since purchasing and have been EXTREMELY satisfied each time. I sometimes get so busy in my world that I hit "buttons" on my screen w/o knowing what I'm installing - they have always managed to assist me in my screw-ups! Thank you ATS for all your help! You truly are my "knight-in-shining-armor"!!!"
"My computer is working good as new. Thank you for a great job. I will certainly recommend you to my famiy and friends.."
"Although the issues I had were long winded they eventually managed to solve them one by one"
"I wasn't too happy at first with the initial results. The tech worked on my computer for about 4 hours, checked to make sure email and browser worked, then started the scan for malware. It lasted five hours and my computer was rendered unusable afterwards. I called. We had to reboot in safe mode, and they started working on it again. It is now fixed and is working quite well after about 4 more hours. So, I am happy. I feel like I do have advanced tech support now."