ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-09

"I do not have my technicians name or number, but I want him to know that he did a great job and had a pleasant understanding presence for someone that don't know too much about computers. I have been so satisfied with the help I have gotten for the first time anywhere. Good job"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-09

"I really enjoyed the support from Steven, the assistant who helped me, because he had a sufficient amount of patience with me. He not only helped me go through the problems I was experiencing with ease, but he also reminded me in all assertion that if I had any questions, in the future, to contact Advanced Tech Support. I am extremely happy with the support given to me, and I have actually noticed a difference, now that the expert technicians have fixed my computer, that my computer runs a lot smoother and faster, which I am very grateful for. Overall his support was undoubtedly the best I have encountered while being assisted, and I believe Advanced Tech Support will be very helpful and beneficial to other customers who may be experiencing trouble."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-09

"Speedy response to pcmri activation problem, polite, helpful, went the extra mile - good job!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-09

"The best investment of my time and money, has to been to have an Advance Tech Support team member just a call away! I have been frustrated in the past waiting for the in-home tech to arrive on his schedule and to work on and on for hours in our home to the point that you are about to "Scream"! Just a call, explain the issue, and while you are watching the work is completed and the Advance Tech team always check on things that I did not know to ask them to check, or even needed attention and "clean-out" and "clean-up" all of our "bugs & cookies & malware" that snuck into our home WITHOUT PERMISSION! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-09

"Polite, efficient and quick to respond and sort out problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-09

"I was satisfied with the knowledge he had and the level of support he provided. I was not provided an invoice number, charged to CC"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-09

"I am very happy with the product I've purchased from you. Today I received my first driver update and tune-up and was impressed with the technician who assisted me. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-09

"this experience has been costly but all my problems have been resolved and my computer is working faster and more reliably...i made a second call for another problem and that was repaired as well...thank you ats"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-09

"Advance tech support give First class service, and are always ready to help as soon as the phone rings. No annoying hanging on the line, or being passed to other departments! Which is rear these days!
Good value to give you piece of mind, when you depend on your computer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-09

"To date the service was excellent. It was obvious that Johnathan knows what he's doing. And it wasn't just his knowledge. He was pleasant, courteous, and personable. I know your services has just started, but I am pleased. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-12-09

"I bought 2 systems from the company and was pleased with the service I received. The first system was a little more complicated and we ran into problems with staying connected to the internet. Every time I called in the technician on the other end of the line was able to pick up where the last one left off. It did however take an extended period of time to complete the task. My computer is preforming much better now."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-12-08

"I didn't know the extent of what could be done when I purchased
the support but today has been a great way for me to see.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-08

"I had problems with the registry. I got a website block of internet security certificate error. It showed up multiple times. I contacted Advanced Tech Support multiple times and the issue has gotten much better."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-08

"The Tech working on this computer was very polite and reassured me he could resolve the problem. He also uninstalled several items that had "jumped" on the computer when I was using the Internet. He installed the PcMRI"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-08

"Excelent! Well, competently reviewed scope of services as applied to the condition of my PC"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A