"The tech support was very helpful and did not stop until all issues were resolved and the computer was running as it was meant to do. He worked to delete any virus attachments and other items that were not needed."

"Very professional. knowledgeable and quick work."

"Phillipe was my tech support agent. He was very informative and helpful. Was very patient and went over everything twice so I would know how to do things, like add to my Yahoo toolbar. Gave me some good advice and showed me some new things to keep my computer safe. I wish I could get him every time I called!"

"Efficient and very professional support, they maintained contact when internet connections failed and completed the repair of my system."

"everyone is very polite and helpful did their job rated 10"

"Ron did a good job! He was very patient and his instructions were clear and precise."

"They have been very willing to work on the issues that I have had. All of their reps have been pleasant and have done what they could to fix things."

"Great Help from Kerri Randle......works fine now."

"Job complete. Good job done efficiently! Thank you."

"A very helpful and knowledgeable people to contact. I am very impressed by the assistance I received. Thanks again Walter"

"I am VERY pleased with the help I received and the folks whom I talked with. Thanks a million!"

"I was having issues with my computer, had Panda and another program installed. Was just on the phone with a Brittany and she uninstalled some programs and got my computer running faster. I thank you Brittany for taking care of my issues"

"Excellent service, technicians are very helpful, courteous, and, efficient. Always pleased with their work."

"First Rate Group of People {except one}; Very helpful, pleasant ; must of all "They were patient with me {except one};
BUT...It's irritating to constantly repeat the same scenario to half a dozen if not more of your Tech Support personnel. In my opinion, there should be only One tech working on computers with major issues such as mine.
It's also aggravating trying to understand what exactly the Technician is saying or explaining when their English is very weak and all that background noise makes it even harder to understand and/or communicate.
P.S. Rate the Advanced Tech Support?? Which one??"
"

"ATS has always patiently worked on the phone with me and resolved any problem that arises. The techs are knowledgeable and courteous."