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0.00/5
Featured Review


Verified
5/5

2016-06-13

waste tank woes

"Labor Day weekend we had a trip planned for the walk of the Mackinac Bridge at the top of Michigan between the upper and lower peninsulas. After stopping at a gas station I accidentally went over a curb and crushed my blackwater tank. After searching for one I found one here at half what it would have been just five miles up the road from me. If it only came with installation!
"


Verified
5/5

2016-06-11

"System works great..But....The lamp in the water heater switch (S088-798537) is defective. "

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Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2016-06-10

no like chat

"Do not like to communicate by e-mail. I want to talk to a live person when I have a problem with my order."


Verified
5/5

2016-06-10

Delivery was so fast!!

"Ordered it one day and it arrived 2 days without paying extra on shipping! Works great! Will definitely order from AdventureRV.net for my camper needs."


Verified
2/5

2016-06-08

provably the resale of a returned defective item

"The shroud was poorly packed loose in a damaged box, Warped grid, back end. I modified this with an aluminum strip. The unit was not as pictured however it could be made to fit. This appears to have been a previously returned rejection, put back on the shelf and then reshipped with out proper packing or inspection. I was able to use the item with the modification, o=however this I consider poor service. Mervyn King Md"


Verified
5/5

2016-06-07

Jimmy johns fast del

"Very happy and i will be a returning customer "


Verified
5/5

2016-06-05

Great part

"Control panel worked as advertised and fast shipping. Would definitely purchase again. "


Verified
5/5

2016-06-02

"I need a set of stairs for my travel trailer. All I had to go on was the mfg. name, hickory mfg co. Their web site took me to the AdventureRV web site. Their ratings were good.. The picture of the steps,on the web site, looked to be a match so I took a chance. The delivery time of 2 to 6 days was 3 days the steps fit perfectly. I took a chance on Adventure RV and I would not hesitate to use them again. "


Verified
5/5

2016-05-31

Super fast delivery

"I ordered a few small items and decided to use economy shipping. I was pleased and amazed when the package arrived in 4 days."


Verified
5/5

2016-05-31

Very happy!

"Well pleased with price and communication!
Part was delivered as promised

Thank you
"


Verified
4/5

2016-05-28

Service great, website and billing could use a little help.

"Overall I was very happy with the service from Adventure RV. We ordered a new 10-gallon Atwood LP/Electric water heater, which arrived quickly and was exactly what we ordered. The only downside was the website. When I submitted the order, the website didn't like the billing address and asked me to change it, and when I did and resubmitted the information, it ended up billing me twice. Customer service wasn't helpful in resolving the problem, because their reps are apparently in Pakistan or someplace, but ultimately the issue was fixed. Farming out customer service to someone who barely speaks English isn't going to do much for your reputation."


Verified
5/5

2016-05-26

water heater

"very happy with complete service, shipping was fast , price was good."


Verified
5/5

2016-05-25

Fast shipping

"Was the correct item we needed."


Verified
4/5

2016-05-24

On line Chat

"While you did deliver the product as indicated, I was less that impressed by the on-line chat experience. The individual appeared to not understand my questions and as a result I was not sure I would get the product when needed. I will order again but you all need to have a phone number that someone can call with questions and not shove your customers off onto the on-line chat with not recourse."


Verified
2/5

2016-05-22

Answer your phone or call me back.

"Their on line catalog is very misleading as to what you actually get. Worst of all, they don't answer the phone so you have to use the computer to contact them."