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Verified
1/5

2009-06-10

"I remember this place, took me a while to try and remember, had to ask my son. Sorry, if my order # isn't right, i asked for my son to pull it up and this is what he gave me. of course, who know's where he got it from or what this number is.
Moving on, this the first place my oldest son bought from. He spent almost $200 of his allowance.
He went with his friends for almost a month before he finally bought it online. we were supposed to go to the store and get it, but once i realized you could buy it online, i told him i would pay for the shipping.
It came fast enough, but it was problematic. It would work for one second, then didn't work, then would sort of work. My oldest son isn't half as difficult as my younger son. I've never had problems with him. He was always the good one.
finally after 2 weeks of his complaining, I brought him to the store. we wanted arond for about an hour and the technicians came out and said that it was abused. I was so shocked. I asked how, they said it was dropped and must have been banged up.
I was astounded. they showed me and you could barely see anything, I think that's how it came. But regardless a small scuff mark like that shouldn't cause the entire gun to fail. and most importantly, he's always been around adult supervision when using it, and I've seen him use it. He never dropped it or abused it. in fact, in total, he's probably only played with it for 45 minutes.
for $200, 45 minutes isn't cutting it in my book.
anyway, i gave in after another 30 minutes of back and forth. spoke to a young manager who just didn't help and was absolutely conviced my son had damaged it. I just couldn't deal with the headache and arguing, they said it would cost $80 to fix it. so i said fine, just get it working so i can move on with my life.
of course, this is the last time i went there.
"

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Verified
5/5

2008-08-07

"Most of my orders ship the next business day (5 orders, an order with 8 small items once took 3 days to ship) and I can't see buying a gun anywhere else when ASGI will test fire and chrono the gun so you know you get a working piece the first time.

I have also had a G3 body pin get lost in the packaging but I was smart enough to look for the items I ordered (it was all on the handy invoice) and find it in there. No way does that lose a star.

I have emailed them 3 times and my questions have all been answered within 24 hours.

LilyPadGardner is a shell. There is no shipping on a gun over $100 so no way she spent $200
"

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Verified
5/5

2008-07-10

"Ordered a UTG MK96 sniper rifle, red/green illuminated scope, and a bag of KSC .25 bb's. They were reasonably priced and arrived fairly quickly, in good condition, and all in a single box. Would definitely do business with them again."

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Verified
4/5

2007-11-14

"Summary:
All in all, a pretty good first-time experience. They need to work on details, though, to make it a "perfect" transaction. Therefore, I rate it 4/5. I can definitely recommend this e-tailer.

Detailed Report:
(+) user-friendly website, although your shopping cart gets emptied quite soon when you shop around too long looking for information!
(+) tracking # was conveniently e-mailed to me
(+) website supports helpful user reviews
(+) pretty good prices
(+) for free shipping code (over $100) use "freeupsground," which is valid until 12/31/2007

(-) a little bit slow until my order got processed (3 days)
(-) they NEVER responded to my test e-mail, although a response time of 24-48 hours is promised
(-) somewhat careless packaging: 2 sheets of brown wrapping paper with smaller items "lost" in one sheet (I'm glad I looked and didn't toss that paper away)

Details of my order:
1 x Systema Hop Bucking
1 x Systema Precision Shim Set
1 x Echo 1 Steel Bushings
1 x JBU v2 Spring Guide w/ Bearings
1 x Systema Precision Barrel (6.04 mm)
2 x JBU M4/M16 Hi-Cap Magazine
1 x Guarder SP120 Spring
"

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Verified
5/5

2007-09-19

"Above and beyond anything I could have possibly expected from an American based airsoft retailer. I ordered the MP5K with a few extras, including 2 magazines and a deluxe laser. After my purchase, I had realized that MP5's cannot mount accessories without rails, and I had to buy one. Upon opening my package, there it was, an already mounted rail on my MP5k. AirsoftGI really takes it to the next level when it comes to customer service. I would've never thought they would have gone through this kind of detail and attention, and it really blew my mind.

The shipping was extremely fast and the price was very respectable. I intend on referring all my friends to buy their airsoft guns here. (In fact, most of them have already placed orders). Please take their advice on their website and call them after your order has been placed, that way you don't have to wait for them to ship it out. It takes 2 minutes, you tell them the order number and verify your address. It's very painless.

HIGHLY Recommended.
"

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Verified
5/5

2007-06-14

"AirsoftGI is a fantastic online retailer of airsoft guns. I bought two airsoft guns, a red/green dot scope and 5000 BBs. Everything was delivered as Promised. Only downside... Took 4 days for them to process the order, but that was expected but i also received free shipping making this an excellent choice. If you have plenty of time, Look no farther, AirsoftGI is the best retailer online. "

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Verified
5/5

2007-04-11

"They're somewhat slow to process orders compared to the competition, (up to four days processing time) but it's worth waiting- their selection is huge, they stock few inferior products, and are among the first to sell new releases. And if you have a problem, they know their stuff - I called to ask about *extremely* technical details of a rifle, and the rep was able to answer all questions. No other US retailer even stocked the products I was able to obtain easily and safely from ASGI."

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Verified
5/5

2006-07-16

"ok so i bout a utg mp5 aeg from here..i love the wuick time that it is processed in, and its a very user-friendly site. anyways...i got my gun i n what looked like an old box. but it got here. i spoke with someone on the phoen as well, very useful and friendly."

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