"Ordered it..received it. Product works. Very satisfied"
"We placed our order, have been billed for all items, but was never informed that Honeywell SMB10 is on indefinite backorder (shipping time: *** These are on National Backorder with Honeywell with no ETA *** ). When items shipped, email said all but 1 item shipped, I had to check my order to find out what was missing. If I had known at time of order that the mounts were not available, I would have ordered them (for less money) from another company. Went with AlarmSystem because they, supposedly, had all items in stock.
"
"No words to express with the response received. Will never deal with this company again. Purchased the same product thru Amazon and got it the next day."
"Excellent online ordering system with enough info to guide me when selecting components and options (which are many and complex), shipping and delivery fast and well packaged, order received complete and accurate, technical info on the site very useful at installation time. Can't ask for anything more."
"Awesome experience - great prices"
"Staff was very responsive and provided good direction "
"They monitor my alarm system, and I renew with them each year."
"Andy and Jon have gone above and beyond to help me with my DSC setup.
"
"Great experience and fast delivery. "
"Signed up through the AlarmSystemStore for monitoring. Jon was very helpful in handling my monitoring switchover. Both the AlarmSystem Store and their monitoring partner are BBB A+ rated, which gives me confidence that the service will be good while providing significant savings. "
"Product was as expected and delivery was fast."
"I made several purchases over a couple of years at AlarmSystemStore - always great service and lightning fast shipping. Great merchant, keep up the good work!"
"I have used AlarmSystemStore several times. They have always given excellent service. I have contacted them by email and phone and always got a quick answer."
"Excellent customer service and good prices on all products. Speaking to their tech support I was able to find and order the correct parts to update an existing alarm system. Their YouTube tutorials were very helpful in the final installation. Highly recommend."
"Great products, delivered quickly with great customer service. I highly recommend this company for both equipment and monitoring."
A rep from AlarmSystemStore, Alarm System Store, has responded:
“Hi James. We actually do have these listed as on backorder on the website in the stock status that is directly under the "Add To Cart" button. It says "*** These are on National Backorder with Honeywell with no ETA ***
If you look at your order recieipt for this line item it also has that same note listed under that product. Backorders are quite rare for us so we make it a point to be very proactive in noting it on the website and on order receipts. Generally we don't even take orders for something not in stock but had a few customers specifically ask us to BO it so we left it active with the notes. ”