"Excellent response and shipping. Installed easily, works perfectly on an old system. One thing, there is a clear plastic cover on the bulb. No instructions so I presumed this cover stays on as it was screwed on vs clipped on. The unit I replaced did not have this cover. Did I do right?"
"Cannot trust that what is on site is actually available"
"Their staff was extremely helpful and answered all of my questions, including follow up after the purchase."
"AlarmSystemStore is not necessarily the cheapest store available, but on my last order, they allowed me to cancel my order fairly late in the shipping process without hassle, which is unusual for many online stores."
"Excellent Shipping!!!, Excellent Item!!!, Excellent Seller!!! AAA+++"
"Fast delivery, and some candy in every order with a thank you card! Will definitely continue to use them!!"
"Terrific customer service. Prompt, responsive, knowledgeable"
"Everyone was very helpful by answering all my questions and providing guidance to what products I should purchase. The package was delivered very quickly and I liked how they send me status updates along the way. Jon helped me with getting central monitoring and alarm.com service selected and helped with getting my TL880LTVZ up and running quickly. I would definitely recommend AlarmSystemStore.com to anyone looking for a DIY alarm system. "
"Order shipped out the same day order was placed. Was an exact replacement from the alarm I was replacing. They made it easy"
"Very good service and quick delivery."
"Alarm System Store was the only place selling a home security "package" that made it easy to order exactly the upgrade kit I needed. It matched perfectly what was already installed so I just had to replace components and no wiring. This kit was the exact match and the lowest cost I could find. Shipping was relatively fast in 7 days. I did have a concern after ordering but Andy? answered immediately so we could close the deal. Great place to do business with!"
"I initially gave this company a poor review as it took forever to get my parts and the arrival date was wrong. However in retrospect this was totally the fault of USPS and their poor shipping. After looking into this I realized that AlarmSystemStore received my order and processed and shipped it quickly and without any problems. Therefore I would highly recommend this company and I would not hesitate to order from them again. I will, however, be choosing UPS or FedEx as the shipping method."
"Great company to buy from with even more better support structure."
"I ask many question about products and how to setup. The consultant answered mostly al of them"
"Easy to install and great price "
A rep from AlarmSystemStore, Alarm System Store, has responded:
“Apologies, this sometimes occurs with less popular more obsure parts that we do not sell very frequently. To clarify a couple points though, we offered you the new version of the part that actually cost a few $ more at the same price to you. I'm not sure why you are saying we offered you a lower value part? Also, we notified you Monday morning as soon as we discovered this and your order was placed over the weekend, so it was the soonest we could have known about it since we are closed on weekends. ”