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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2022-03-16

Great company

"As always, needed items are in stock and quickly processed and delivered.
Definitely, my go-to for alarm system components.
"

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Rep reply posted 2022-03-17
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“Thank you for choosing us for your alarm system needs! We're very appreciative to have customers like yourself.”


Verified
5/5

2022-03-07

Always great services!

"Thanks for all your help."

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Rep reply posted 2022-03-07
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“We're glad to hear you are satisfied with our services! Thank you for your business and appreciation!”


Verified
5/5

2022-02-26

Great

"The title should be enough."


Rep reply posted 2022-02-28
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“Thank you kindly, the title is more than enough for us. Don't hesitate to let us know if you have any further security needs.”


Verified
5/5

2022-02-24

Alarm System Store - Excellent Service

"Hayden at Alarm System Store provided excellent service! He was very responsive and extremely helpful. I will certainly use their services in the future."

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Verified
5/5

2022-02-17

First Class Service

"I had a complete Visonic system that was being sunset due to the 3G shutdown. I discussed with Hayden Abel about compatibility with my KP-160 keypads because I needed to continue to use them since I do not have AC electric available where they are kept. Hayden offered to contact QOLSYS to confirm that they were compatible. The answer that QOLSYS gave was positive but not totally conclusive. Hayden offered if I was willing to send him the keypad, to try to enroll it in the new QOLSYS IQ4 panel and fully confirm that it works. I sent it to him and he was able to enroll it and make it function. I was able to purchase the new system and accessories with the confidence that my keypads worked! This is above and beyond anything expected today. I highly recommend Alarm System Store and will continue to source my alarm system needs from them. "

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Verified
5/5

2022-02-15

Ademco Security System

"Nice bundle was close to all that I needed. (added a smoke alarm separately)
All parts showed up intact, securely packaged, and fast.
Will install this weekend.
"

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Rep reply posted 2022-02-15
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“We're pleased to hear our products we're to your satisfaction. Unfortunately, we do run into issues with items being back-ordered sometimes, so we apologize for not being able to provide you with everything you needed. Your review is much appreciated though!”


Verified
5/5

2022-02-11

"shipment received early and works perfectly"

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Rep reply posted 2022-02-11
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“We're delighted to hear you enjoyed your buying experience with us! Your review is much appreciated.”


Verified
5/5

2022-02-09

Excellent Assistance

"With Hayden’s help at the Alarm System Store, I realized I can take control of my home alarm system and its operation, without relaying on a local alarm company. While I definitely believe in supporting locate businesses in general, I quickly realized that Alarm System Store is providing a much better service. They have the products I needed to upgrade my alarm, super fast shipping, and VERY knowledgeable and fast technical assistance. I’m now looking forward to what ideas we can come up with for our next enhancement project to the alarm!"

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Rep reply posted 2022-02-10
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your kind review! It's always great to hear positive feedback about our employees. And thank you for your business. We really appreciate it.”


Verified
4/5

2022-02-09

Right on Time

"Everything was there, and no damage."

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Rep reply posted 2022-02-09
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“Happy to hear from another satisfied customer. If you don't mind me asking though, is there a reason we didn't get the full five stars? It helps us improve when we receive constructive feedback.”


Verified
5/5

2022-02-06

Great Service

"They went the extra mile making sure what I ordered with work with my system. "

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Rep reply posted 2022-02-07
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“We're pleased to hear you enjoyed your experience with us, your review is much appreciated!”


Verified
5/5

2022-02-04

Very quick delivery

"The bateries were received in just a few days. Excellent service"

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Rep reply posted 2022-02-07
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“Thank you for your kind review! Our shipping department works hard to get every package out as soon as possible.”


Verified
5/5

2022-01-25

Fast shipping new stock latest version product

"Fast shipping new stock latest version product"


Rep reply posted 2022-01-25
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“Your review and business are much appreciated! ”


Verified
5/5

2022-01-23

Everything arrived as ordered.

"Ordered was filled and shipped promptly only wish the USPS was a prompt. Got a message that it would be delivered on three different days. Package did arrive intact."

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Rep reply posted 2022-01-25
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“Sorry to hear about the shipping carrier issues, but we try our best to do our part as accurately and quickly as possible. Thank you for your kind review!”


Verified
5/5

2022-01-21

Great Salesman

"The salesman was amazingly friendly and very knowledgeable."

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Rep reply posted 2022-01-21
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“Thank you for your review! We do our best to ensure our customers get exactly what they need, so we're glad to hear you enjoyed your experience.”


Verified
5/5

2022-01-17

top technical support .

"excellent service and immediate response ."

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Rep reply posted 2022-01-17
A rep from AlarmSystemStore, Hayden-A.S.S., has responded:

“We're happy to hear you are pleased with us. Don't hesitate to let us know if we can help you out again in the future! ”