"From purchase to return to support; EXCELLENT experience! I purchased a touchscreen DSC LCD keypad and thought it was DOA when I tried to install it. I reached out for support and immediately received a call back and no questions asked to start an RMA to send a new one. However, I reseated wires and it started working. I then had some technical questions on programming it their tech support was top notch, again with immediate response and complete detail and easy to follow insight.
I love doing business with companies like this and wish I had more I needed to buy because it would be here!"
"Order arrived 3 days ahead of schedule "
“Thank you for your review!”
"I had a problem with a DSC alarm panel. I used the paid tech support and had the problem resolved in 15 minutes. I'm not sure I would have ever figured it out myself."
“Thank you so much for your review!”
"Prompt delivery. Have not installed. Pricey shipping "
"I ordered this equipment online, and received it quickly. They kept me up to date on the progress.
A pleasant experience.
Thank you"
“Thank you so much for your review! ”
"Much cheaper than getting through ADT"
“Thank you for your review!”
"Early notification about the need to change the cellular dialer, a discount and fast shipping made this a great experience. "
“Thank you so much for your review. We are grateful that you continue choose AlarmSystemStore.com as your security provider.”
"I had an old hard-wired system which needed being brought into the 21st century and everything I needed for an alarm system with the potential to do all the 21st century things was there and worked great. My cats didn't like when I tested the sounder, but I was very pleased."
“Thank you for choosing us for your security needs!”
"Although I had trouble installing the tech support stayed with me until everything was installed. "
“Thanks for your review. We appreciate it!”
"These alarm systems are not that easy to program. Thankfully Hayden of AlarmsystemStore helped me through the process.
Hayden seems to be an employee who takes pride in what he does and treats it like a craft! This benefits users like me (novice) who need clear direction on some issues. I am thoroughly impressed with the support I have received so far!
Thank you to AlarmSystemStore for being an excellent go to security systems store!
"
“Thank you so much for your review. Hayden is an asset for sure. I will pass your kinds words to him as well. Thank you!”
"I needed to get an alarm installed and monitored as an insurance requirement. The women and men who walked me thru the process were experts. They got me the system and parts that I needed, and got
My alarm monitoring service up and running - Step by step until it was done. Bill, Melody, thank you!
You so much, you guys are great"
“Thank you so much for your review. We are happy to help and very grateful that you've chosen us for your security needs!”
"We needed to replace our wifi key for remote... we got it in less than 5 business days through standard mail!"
“Thank you for your review!”
"All went perfect thank you"
“Thank you!”
"As ordered and on time. Thanks."
“Thank you so much for your review!”
"Order too much ... my bad. Not to worry, was resolved with a single email and credit card refunded. Now that's the way to do business. Also, got high quality siren batteries at a very low price. Awesome seller!!"
“Thank you for your review!”
A rep from AlarmSystemStore, Alarm System Store, has responded:
“Thank you so much for your business and review. We try to instill a high degree of service with all our staff and it's really great to see everyone doing that. I'm very proud of our small tight knit crew!”