"I've ordered twice now and both times my orders were shipped fast and I've had no problems. Unlike some other stores they sell smaller packs for those of us who don't need 100's of discs at a time."

"Original order was for 100 CD-R Business card sized CDs w/free vinyl sleeves ($28.98) and stick on labels. Received on time and in good condition."

"Extremely low prices and fast shipping. I would definitely recommend this retailer to anyone. Their website is easy to browse and they have a wide selection of all kinds of optical media.

No complaints here."

"Cheapest prices. Delivery was prompt and contents undamaged. Item ordered was exactly as advertized. Great merchant and look forward to buying from again!"

"I order the mini dvd to back up the game cube
when I try to use that, the media has a problem
after we talked to the technical person they help me to solve out the problem
I like this company and recommend to mu freind"

"I had no problems whatsoever with this company. I ordered my Ritek 25 pk. DVD-R's on Sunday and they were here on Thursday. Wrapped in bubble tape and all in tact. I'm satisfied with this company and will probably be ordering from them again."

"I bought 100 Princo 1X DVD-R and all have the same crack. This company is obviously wanting to steal money from the public consumer for selling defective media as non defective at the same price. All 100 discs have the cracks on them. It's not a question of do they work or don't they. It is the principle of letting the consumer know of the defects prior to ordering. I am a reseller, and how am I going to explain to someone the origin of the cracks? This means I'll have to replace every disc I send out with a crack in it if the consumer is dissatisfied. This is a terrible and un-honest and un American way to do business. Do yourself a favor and do not support this company. There are many other retailers selling this product without the defects at the same or better price. Contacting the BBB about this wopuld not seem like a bad idea. I recommend anyone who is fed up with this type of business practice, to report this company to the BBB and request an immediate refund. it's what I intend to do. Stay away from this seller."

"
They are obviously shipping DEFECTIVE princo 4x disc. I'm not screwing with their RMA bullcrap. I have called them and spoken to some non-english speaking person with no results. They have ignored my e-mail and I will be calling my cc company next to dispute the charges.


----- Original Message -----
From: AGRICH
To: ****@****
Sent: Friday, December 19, 2003 1:10 PM
Subject: Cracked princo disc's



I have 2 orders of princo dvd-r disc that are defective. EVERY single disc has a crack about 3mm long that starts in the center hole and goes out to the first ridge. in the data side. This is an obvious manufacturing defect, that you company has knoweledge of.I ask that you check your present stock and send advance replacements for the 100 defective disc I have.

Lot# 4xh6924uo234 25ea
Lot# 4xb140087692 25ea
Lot#4xh3924uo474 50ea



69154
DVD-R-CM2-4XP25 Princo 4x 25pcs 4.7GB DVD-R with 25pcs Double side DVD Case_ 1.00 28.50 28.50
DVD-R-CM2-4XP25 Princo 4x 25pcs 4.7GB DVD-R with 25pcs Double side DVD Case_ 1.00 28.50 28.50


65841

Princo 4x 50pcs 4.7GB DVD-R with 50pcs Double side DVD Case

thank you
Gary Richardson"

"I too received the princos with a crack in the center ring. Since I only bought 25 pieces I doubt it would even be worth it to attempt to replace them. This was my first purchase with this company and it will likely be my last. The disks were well packaged and there is almost no way the cracks formed during shipping. That means the company is intentionally sending out cracked discs. The dvds seem to burn fine and I doubt the crack will cause any real problem, but I feel that they shouldn't be selling these things as though there is nothing wrong with them."

"Had a little touble with odering at first, there was a credit card issue, but that was resolved over the phone. Only dissappointment was the crack from the center of the disc (25pk Princo DVD-R), however the media burnt fine, though the life of these discs will be questionable."

"Update!!! 2/4/04
Charge Back succesfull, CC got my money back.
Plus I have a on going BBB complaint on file.
I urge you guys to file a BBB.org complaint. It will help other customers not get screwed from this horrible reseller.

http://bizrate.lycos.com/ratings_guide/cust_reviews__mid--48981,rf--wgg.html
They are also using their horrible english grammer and reviewing their own store.

1/30/04 post.
Still no avail. They are trying to pull a fast one on me. Keep saying they credited my CC Accnt already and to call and cancel my Charge Back Dispute Claim. They keep making false accusations over and over they it's already has been credited. They think I'm an idiot. They want to to return the merchandise AGAIN before they refund my money. I already returned it once with the merchandise label they mailed me and a RMA# they wrote on it. Guess what, they REFUSED DELIVERY of that package. I have no idea why they refused it (I'm still in possession of the cracked media). Yet they still insist on receiving the defective merchandise before they refund. They BLATANTLY do not want this defective merchandise and want to get rid as much of this defective garbage as possible and not take a big loss. Even if they do get it, I bet you 110% that they will resell this garbage to the next customers. They have been dodging my Credit Card company, I have contacted my CC and they said they tried numerous attempts and still have not received any word. So to all you consumers. Don't buy www.allmediaoutlet.com. BTW I also contacted my local News Station and let them know. "Contact 4 of Kron 4 News" and "7 on Your Side Michael Finney of ABC 7 News". I would advise all you who received this same poor customer service and defective merchandise to contact your local news stations to let the word out. Also file a www.BBB.com complaint against this company. They are defentily aware that they are selling and reselling this defective media batch to any one. We need to put this company out of business for practicing unethical and illegal resale transactions.

12/17/03 post.
Princo 4x White top 100pack (4XH592400984). Received 100 pieces of cracked disc's in the inner ring (3cm). Doesn't burn making coasters, obviosuly because it won't spin straight. BEWARE OF ALLMEDIAOUTLET. Sent me media and won't replace it with same or better quality media. Sent me cheaper media that costs less than my Princo White Tops (sent Beyond 4x Silver Top media). Had to refuse shipment and contact CreditCard Co. to handle this dispute. VERY horrible customer service. Last time I ever buy from them again.

USE AT YOUR OWN RISK, MAY DAMAGE YOUR VERY EXPENSIVE DVD-+RW DRIVE. (High Shatter possibility) = Your paying for it out of your pocket."

"I purchased a 50 count of Princo DVD-R media for $41.50 + $8.51 shipping. I just started using them and I discovered that every piece in the whole package has a small crack in the dvd plastic coming out of the center hole. Their return policy does not accept a partial return of items since I opened the package and started using them and also, even if they would accept the return, their policy is I must eat the shipping to return the merchandise. If it is $8.51 each way, I'll have $17 invested in shipping on these. It is no longer the deal it seemed to be initially. The discs work, but I'm afraid the crack will grow longer out from the hole into the meat of the disc. Maybe they get factory "seconds" and that is how their price is low."

"I bought a lot of media from this company, they have best price and service in my mind. This time, I tried a new batch media, but my drive need to be update to new firmware, their technical support search and e-mail me the firmware, nice service, strongly recommanded company."

"I ordered a few times from the company, they have best price and very good qulity media, but this time, I got a new batch media, but their technical support help me a lot to make media works. Most recommanded company."

"I have ordered from allmediaoutlet several times in the past. In general, I was very satisfied with the overall service and products...especially when reading about the other "low price retailers" on pricewatch.

I live in norcal, so orders arrived within 3 business days (including saturdays)....apparently, fedex delivers on saturdays, unlike UPS, so actually one of my orders arrived earlier than planned.

first order placed for 100 1X Princos...they were the cheapest at the time. the items arrived very quickly, as stated above. the package arrived in good condition...good box and lots of bubblewrap. in general, the media was good...again, cheap media not the fault of the retailer. there were some discs that had problems on my dvd player (pioneer dv333) towards the end, but i reburned it with same batch of media and had no problems...so i suspect random defects with the media. i discovered about 3 discs with that problem.

second order placed for exact same item...however, i was sent generic white-topped DVD-R instead of Princo labeled DVD-R. however, i highly doubt the quality was very much different, as Princo is basically generic brand quality anyways. fast shipping and good packaging again.

third time ordered 50 4X Xtreme DVD-Rs....this was best experience...again fast shipping and good packaging. however, the cakebox was shrink wrapped, so no dust as able to get inside the cakebox, which was very good. the previous orders, the cakebox was not shrink wrapped, so i had to wipe off the dust everytime i burned.

btw....i have pioneer A04 DVD-R/W.

after reading reviews on the other cheap media retailers on pricewatch (~ 1-2 rating)...allmediaoutlet will be my default place to shop for DVD-R media.

edit: i forgot to mention for anyone who doesn't now....apparently, allmediaoutlet has different prices and shipping for the same items depending on if you went to the website directly or was linked from pricewatch. always goto www.pricewatch.com and use the allmediaoutlet link there...as you will usually get the same items for cheaper price and free shipping."