"Easy and fast service .. customer service rep really helpful.."
"I ordered these Alpine units because they are built in the USA. They arrived very quickly after payment and I started the install. Well, I am a disabled veteran and soon found myself over my head with some of the lifting, climbing and bending necessary to install the units. So I found Supreme Heating and Cooling HVAC service here in my area on the Alpine site under professional installers and had them take over the installation. They had it done in about 8 hours for all my split systems and at a very affordable price. Everything turned out great and is working perfectly. I have no complaints, but want to warn folks with disabilities like mine to just plan for a professional installation. Things turned out great and are cosmetically better than I could have achieved as well. Customer service was outstanding at Alpine as well, very helpful, courteous and professional. Thanks Alpine and Supreme Heating and Cooling for such a great HVAC system."
"Mini split shipped quickly and arrived quickly. Driver called ahead of time like I requested and was super pleasant and put my system in my garage for me."
"My 4 year old Mini Split service stopped working and produced Error Code P6? If I have questions about the system and how it works, I call the number to reach Alpine Service Techs, and as usual I receive friendly, helpful advice. With my call this week, I found out I actually needed a service tech to come and check out the unit. Would I be able to find someone in my area to service a mini split that they didn't install? Fortunately yes, my longtime HVAC company was willing to help me out. He talked to service guys from Alpine and they diagnosed the problem together, I needed a new High Pressure Switch. Was it covered in warranty? Yep, would they send it out today? Yep, no charge and would they provide tracking info? Yep. Now if we could only get them to cover the labor? Well, thats another story! So anyhow, in my communication with Alpine and my particular units, everyone I ever talk to when I call has been helpful and friendly. They speak English, clear English that I can understand. Always very professional, they keep records of my phone calls and diagnose any issues or questions I've ever had. I continue to highly recommend them to friends and family if they are in need of HVAC units and help. "
"Everything going smoothly "
"Well packaged and here on time. "
"Job well done, thank you for the delivery and skilled driver."
"The furnace is built very well
The furnace got here so fast would make your head spin."
"All products are perfect!"
"The delivery driver was great!"
"Excellent, very educated staff. I highly recommend this company. When you ask a question they give you an intelligent answer."
"I was able to get an exact replacement by chatting online. The new unit slid into the already installed sleeve. My first unit lasted 12 years. Hoping for the same great run."
"I ordered a mini split system that was delivered in 3 days. All products work great and was a third of the price if I were to higher and HVAC company to do the whole job. "
"We bought the second similar system from Alpine to my office warehouse. This a 5-ton Alpine Split A/C system that we recently installed at South Texas. Overall, we have been extremely pleased with its performance and efficiency.
Here are some specific points regarding our experience with the 5-ton Alpine Split A/C:
1. Cooling Capacity: The cooling capacity of the 5-ton Alpine Split A/C has been exceptional. It effectively cools our space, even during South Texas peak summer months temperatures (120F), maintaining a comfortable environment for our staff.
2. Energy Efficiency: We have noticed a significant decrease in our energy consumption since switching to the Alpine Split A/C. Its energy-efficient design not only helps us reduce our carbon footprint but also translates into cost savings on our utility bills.
3. Quiet Operation: One of the standout features of the Alpine Split A/C is its remarkably quiet operation. This has been particularly beneficial in our office environment, where noise levels can impact productivity. The low decibel output ensures minimal disturbance, allowing everyone to work without distractions.
4. Reliability: We have not encountered any major issues or breakdowns with the Alpine Split A/C since its installation. Its reliability has been commendable, providing us with peace of mind knowing that we can rely on consistent performance, especially during critical times.
5. Shipping was fast and free, that's great for the 600lbs kit.
6. Installation and Maintenance: Installation was very easy, due it is a split system. Maintenance requirements have been minimal, contributing to the overall convenience of owning the Alpine Split A/C system.
In conclusion, the 5-ton Alpine Split A/C has exceeded our expectations in terms of performance, efficiency, and reliability. We highly recommend it to other businesses or organizations seeking a robust cooling solution for their premises."
"I ordered a 10K heat strip for the Goodman package unit that I bought from them several years ago to upgrade from a 5K. They called me a few hours later to make sure I was ordering the right one, which I had not. Fixed the order and saved me a bunch of frustration. Good company. "