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Product & services pricing
4.10/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.12/5
Customer service:
3.98/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-04-17

"Excellent service and product.
I used express shipping also and it got here a day earlier than promised. It’s up and running perfect. Thank you
"

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Verified
5/5

2024-04-15

Personal issues caused cancellation of delivery.

"We had personal issues which caused cancellation of delivery, and indefinite postponement of project. They (particularly Sherri and Nilena) dealt with us in a totally understanding manner. "

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Verified
5/5

2024-04-15

Goodman furnace

"Great price best delivery!"

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Verified
5/5

2024-04-15

Great purchase

"Arrived quicker than expected. They were easy to install and sent. A must have if you live where the weather changes hourly. Wifi adapters make it possible to program using IFTTT"

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Verified
5/5

2024-04-14

Chris and Kevin were clutch

"We were upgrading from a small single Senville unit to a dual zone bigger unit for a garage addition worth two rooms, and I wanted something a little bit more beefy. My total experience from talking to Chris about making sure I had the right type of unit with the right type of accessories and stepping me through the process along the way and then the install manager Kevin sending me a really cool wiring diagram that was infinitely more useful than anything that was in the instruction manual and answering all of my questions to the delivery and self install was beyond my expectations. The customer service piece was impressive to say least. These guys took a lot of time and Chris was super patient, answering all my questions without rushing me. The unit is equally impressive, whisper quiet - don’t even hear it and had to go outside to confirm it was even running. Wi-Fi set up a simple, remote works well which was a problem with my other unit. The install was relatively smooth. I had a small issue, but it was my own wiring issue at my disconnect box. I forgot I needed to swap the 20amp breaker to a 30 given the old unit was 115v. Highly recommend these guys if you are like me, looking to DIY problem solve and want the best bang for your buck! "

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Verified
5/5

2024-04-13

Very Happy

"I'm very happy with my New Furnace and AC Unit

Thanks, Alpine is the Best.
"

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Verified
5/5

2024-04-11

New condenser and evaporator

"The advisor was excellent in assisting me to determine which pieces of equipment I needed to switch from R22 to R410a.

The ordering process went well and each step in the process was communicated promptly.


The product arrived in the condition as displayed.
"

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Verified
5/5

2024-04-03

Thanks

"It was great.Equipment was on time and it works."

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Verified
5/5

2024-04-02

Excellent Customer Service

"Representative contacted me to verify order. He went over all components. As a result, we discovered I had ordered the wrong unit. We corrected the order, which was less expensive. The customer service was above and beyond. Really appreciate it. It saved me a lot of headache, time, and money. - Damian"

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Verified
5/5

2024-04-01

Fast and friendly people. I was very happy with the service.

"Great and fast no problem."

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Verified
5/5

2024-04-01

Great product

"Very easy installation and start up. "

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Verified
5/5

2024-03-30

Great products

"This is my 3rd purchase, and I couldn't be happier! Great service, superfast delivery! "

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Verified
5/5

2024-03-27

Excellent phone support

"Called with questions all questions were answered on phone call no waiting great attitude very willing to stay on phone till my questions were answered very nice people"

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Verified
5/5

2024-03-27

Great customer service and very fast delivery.

"Great customer service and very fast delivery. "

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Verified
5/5

2024-03-26

Great Customer Service

"Return was handled polite and prompt."

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