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Product & services pricing
4.10/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.12/5
Customer service:
3.98/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-05-03

We have installed several of your blueridge mini splits and they compare and are as good as Mitsubishi!!

"Highly recommend blueridge products !"

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Verified
5/5

2024-05-02

Excellent

"The product was exactly as depicted in a photo and description. That was important to me as I wanted an exact replacement. The shipping was very fast, I live a few states away and I received it three days after ordering.

I won't hesitate to use Alpine again.

"

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Verified
5/5

2024-05-01

Bcb builders

"Great company. Will be buying a lot in the future. "

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Verified
5/5

2024-04-27

No hassle service, easy process

"Looked applied and was approved very quickly! Made my purchase and package was delivered inside of a week"

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Verified
4/5

2024-04-25

Very quiet heat pump!

"The first unit was delivered damaged but this was not Alpine Airs fault it was the shipper they used."

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Rep reply posted 2024-04-26
A rep from Alpine Home Air Products, Alpine-Home-Air-Products, has responded:

“Thank you for taking the time to share your feedback. We truly apologize for the damage to your Heat Pump in transit. We see that the damaged Item has been returned and exchanged for a new unit. If we can provide you with any further assistance please reach out to our customer solutions team at (800) 865-5931.”


Verified
5/5

2024-04-25

Alpine home air

"I have been using alpine for 2 yrs now.super fast shipping my product usually arrive next day. Equipment quality is good.Ease of installation and customer service is fantastic. Highly recommend this company "

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Verified
5/5

2024-04-25

2nd time buyer

"Just as the first time, Great products and price!"

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Verified
5/5

2024-04-24

Warranty dept

"Michael and brian in warranty dept was excellent and very professional. Took care of everything. Very professional. "

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Verified
5/5

2024-04-23

Great

"Everything was awesome from start to finish "

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Verified
5/5

2024-04-22

"Very satisfied with products and customer service."

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Verified
5/5

2024-04-22

Excellent job.

"Thank you to the delivery driver who was prompt and very courteous."

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Verified
5/5

2024-04-21

New Heat Pump A/C unit

"The sale was perfect. The sales staff and technical assistance in making product recommendations were very helpful to me in selecting matching products for my customize installation. Shipping was immediate and arrived in perfect shipping condition. Thank you for your great service. I would not hesitate to purchase from Alpine again."

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Verified
5/5

2024-04-20

Fast delivery

"Fast delivery and great customer service, sent detailed information for each part I ordered."


Verified
5/5

2024-04-19

A First Class Op.

"You can believe the positive reviews and this is another one. They made a believer out of me.
These guys are seriously good at what they do. To start, they have an excellent product with the sales and after purchase staff to back it up. Honestly, I was terrified being this was my first attempt at a hands-on air conditioning purchase. My story begins with me restoring 4,000 feet of a 115 year historic property. Going ductless was the way for me. I settled with the the 36,000 BTU, 4 zone BMM36C. Though I am handy with tools, I knew nothing about air conditioning - nothing. They did not try to over sell me when I was buying. My purchase was exactly what I needed and everything was there upon delivery. I was overwhelmed when all that stuff arrived. After several months of looking at what I bought, reading the manuals, watching videos, I finally decided to go for it.

I AM SO HAPPY!
Just over the moon.










"

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Verified
5/5

2024-04-18

Great customer service!

"Our furnace came damaged upon delivery. Nick from customer service was easy to work with and gave us perfect instructions on how to proceed. It was an easy process! "

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