"purchased several times from them. did not disappoint once again"
"Every thing you have done speaks of fore thought and great concern for me. Your shipper Fed Ex is still trying to get my Furnace delivered. looks like maybe 2 weeks it might get here. You guys rock!"
"Parts on lengthy back order. Advised to buy replacement which I did based on the assurance that it was "plug & play". Definitely is not. Now I'm remodeling. Not nearly enough discount on the forced replacement and now I'm also spending more to get everything corrected. Unacceptable. "
"When my shipment arrived there was damage to one of the units during shipment. One call to Blueridge and a new unit was on it's way. I recieved it just a few days later. I can't wait to install my new mini split in Alaska. "
"Customer service was great! Fast shipping however first shipment air handler was damaged and had to be sent back. Condenser was fine but carrier said he needed to take everything:( 2nd shipment everything was great. Just delayed my install a week. Can't comment on system performance, still installing."
"Entire transaction was effortless. Alpine shipped unit and accessories by R &L Carriers whose driver was outstanding. Installation was easy, all by myself."
"Great customer service, rapid delivery "
"They called to confirm my order, and actually recommended a different model that was more compatible with the AC condenser I purchased. Very professional and extremely helpful. Thank you so much! Highly recommend!"
"The part was on backorder from the actual Goodman company and this is the only place I found one in stock, was delivered fast and works great! The price was also very competitive!"
"The technical staff is very helpful and takes the time to discuss options when appropriate"
"As always, they didn't disappoint. Equipment came in time and installation was seamless. Very good product and more than fair prices. Hands down my go-to mini-split supplier!!!!"
"Everything went fine. Here when they saiid they would be here. Shipping box was in good condition. Contents seemed fine. Delivery person was courteous. and very efficient. "
"Awesome guest service and performance "
"This is the second unit we purchased and will use in an oyster cooler box. They work really well for this purpose."
"Website was easy and clear. Purchase was easy. Shipper damaged unit. I contacted Alpine with wonderful attention and quick resolution. NO complaints with how they handled issue. I have and will recommend alpine. From my experience if an issue arises, they fix it. "
A rep from Alpine Home Air Products, Alpine-Home-Air-Products, has responded:
“Thank you for providing your feedback. We truly apologize for the issues you have experienced with your Mini Split System. Our customer solutions team has reached out to you to see if we can provide any further assistance. If you have any questions please reach out to us at (800) 865-5931.”