"They are nice and helpful And share a lot of information with you and they have good prices "
"The salesperson knew what I needed for my home and sold all that was necessary. The technical support was excellent, by chat or phone and always was here every step of the way to get issue resolved. The customer service was excellent. Will receive my recommendations for other folks needing a unit. overall FANTABULOUS."
"Everything was very good and Would buy again when have a change.. Good delivery, grear business. Thank you"
"I ordered the Alpine Blueridge BMY917 9,000 BTU Single Zone Ductless Mini-Split Heat Pump System - WiFi Capable for our 12X10 Sunroom. I researched a few other retailers, but for the price and quality....this system just made sense. First of all, I didn't have to go through an air-conditioning contractor to purchase. This company allows direct to consumer purchases, and it cuts down on the delivery time. We had the mini-split installed by our heating and air-conditioning company which took about 4 hours. I'm glad that we did, because it was done correctly. We have been using the mini-split for about 3 months with no problems at all. When you call for information or tech support, the customer service representatives acknowledge you by your first name upon answering your call. I think this makes it personal, and you feel like the company cares about you. I was in contact with a representative named Nani who really went above and beyond during the delivery process because they were a few items damaged by the carrier. No problem, Nani made sure that the replacement parts were delivered via UPS within 2 days. I purchased a Cielo Breeze Plus Smart Air Controller which took this system to another level. Now we can control the functionality from our phones, and it comes with a 4 inch display that gives you all the features which is on the app. I would definitely recommend this product and company. "
"So far so good thank you very much"
"Easy to order, fast shipping with no damage. I don’t have it installed yet but hope to soon."
"Very fast shipping. Excellent customer service. Unit easily installed. "
"From browsing to ordering to questions after delivery their customer service has been exemplary. Delivery was ridiculously fast. My experience has been stellar and has exceeded what I would have been happy with. Unfortunately I only need one heating system."
"Shopping was easy to find products/specs and delivery takes about 2 days. Crazy fast."
"delivered super fast
easy installation, came with lots of extra stuff in the "installation kit", plenty for "other" installations (No two are alike)
I guess the only "complaint" is that the whip (to the outside unit) only came with one 90 and one straight end, I needed two straight ends (seem like this its the way the last few have been) other than a trip to the hardware store and 3 bucks, it worked very well.
I put an alepine purchased system (old goodman) in my primary residence, 21 years ago, have replaced one capacitor in that whole time, worked perfectly from day one, and still does.
would recommend A+
"
"It is cold and very quiet. The company extended great support during startup."
"Equipment was priced right, delivered in a timely fashion and all equipment was in good shape. Would purchase again"
"Great experience from start to finish!"
"Company is very easy to work with, and their products came in great. Currently in process of installing equipment. "
"Salesman was very helpful. Good prices. Haven't hooked it up yet but everything has been positive so far. Fast delivery also.
Rick"