ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-11-23

"When our furnace started lacking the heat our family needed, we started exploring our options. Being on a very tight budget we decided to repair. While looking for parts I came across the alpine website and discovered we could basically buy new unit for the cost of few parts. Ordering was simple and shipping was fast. Installation I done myself in about 45 min and the unit works perfect our old unit ran non stop and couldn't do in 3 hours what the new one does in minutes. "


Verified
1/5

2013-11-23

"my furnace was delivered with such damage from a fork lift that its not usable.the weather here has turned cold an after buying a $1026 dollar furnace im still not able to heat my home."


Verified
5/5

2013-11-23

"delivery quick, furnace worked first time after firing it up! We were cold and very happy when it cranked out the heat, putting our old furnace to shame. Alpine ROCKS! "


Verified
1/5

2013-11-22

"Was not very satisfied at all"


Verified
5/5

2013-11-22

"delivery was quicker than i expected"


Verified
5/5

2013-11-22

"Arrived in about 3 days after ordering. Great service!!!"


Verified
5/5

2013-11-21

"Delivery was fast. The product operates well. One call to customer services was handled courteously and professionally."


Verified
5/5

2013-11-21

"Everything went smoothly. We received our order in 2 days. Great!"


Verified
5/5

2013-11-21

"Very good customer service and quick delivery. "


Verified
5/5

2013-11-20

"The speed of delivery was outstanding. Technical support responded quickly and were very informative "


Verified
5/5

2013-11-20

"You guys were great! You helped me find the right furnace, you got it to me quickly, and when I contacted you to let you know the carrier didn't provide lift gate service as promised, you apologized and refunded the $25 immediately. Best part though is my house is warm - thank you!"


Verified
4/5

2013-11-20

"They packed the wrong item in my shipment but replaced it quickly with just a phone call. Their mistake essentially made the extra money I spent for 2-day shipping a waste, as I didn't get the items when I needed them."


Verified
5/5

2013-11-20

"Work as promised, fast delivery. "


Verified
4/5

2013-11-20

"The filter and solenoid valve arrived in time and is now installed. I however ordered this particular valve based on the actual photo on the website showing the valve. The valve shipped to me functions fine, but it is not like the one in the photo. I really like the style of the valve shown in the photo, because I could disassemble it if it ever clogged due to hard water minerals etc. I will keep this one and hope that I will not need to try to remove mineral deposits as I have in the past (this valve cannot be disassembled)

The person taking my order was very helpful.
"


Verified
5/5

2013-11-20

"Fast shipping and great update on account, second to none!"