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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-11-20

"Keep up the great work, folks. sorry it took so long but I lost my harddrive and just now am getting a computer. Completely, totally satisfied and will order more HVAC from you in the future.

Thanks again!
"


Verified
5/5

2013-11-19

"Thanks for the quick delivery."


Verified
1/5

2013-11-19

"The product I ordered is back ordered, no date has been established for when it will be available. My credit card was charged, the charge should not have been processed until the product was in Alpine's inventory and ready to be shipped."


Verified
5/5

2013-11-19

"I recently ordered a Goodman furnace from Alpine for one of my rental
houses. The experience was both easy and pleasant. The website is
easy to use and all the people I spoke with on the phone were very
pleasant and helpful. The furnace arrived quickly and was in good
condition when I recieved it. I will use Alpine again for any future projects.
"


Verified
5/5

2013-11-19

"Outstanding delivery time!"


Verified
5/5

2013-11-19

"Easy ordering, great prices and quick shipping. "


Verified
5/5

2013-11-19

"priced right, shipped in a timely fashion"


Verified
1/5

2013-11-18

"Dear Alpine Home Air,


I ordered "Goodman HKSC20DB
20 Kilowatt Heater Coil (68,200 BTUs of Heat)" with Order Number PE662219 on Nov. 10.

But I received the
"Warren WHKR-20C
For Goodman Air Handlers - 20 Kilowatt Heater Coil (68,200 BTUs of Heat)"

I already have ordered and received the Warren WHKR-20C with the Order Number PE440858.

I want to cancel and return the order PE662219 and refund.

I am very disappointed on the accuray of you oder processing.

Best regards

I can send the photo of both heater coils as a evidence.
"


Verified
5/5

2013-11-18

"Fast shipping,accurate description!"


Verified
5/5

2013-11-18

"I am always impressed with the service and technical support by Alpine personal. As promised the ordered equipment arrived in 4 days with all required instructions for installation and even additional supporting information to make the installation really easy.
Many thanks, M. W.
"


Verified
5/5

2013-11-18

"Excellent business! Very good customer service."


Verified
5/5

2013-11-18

"It was a great experience."


Verified
5/5

2013-11-18

"The whole proses was great and the products are awesome. Thank you !"


Verified
5/5

2013-11-18

"Very quick shipping and a very good built furnace but when there is nothing in stock they should call you instead of emailing you a back order # thanks for the changed order that was in stock "


Verified
5/5

2013-11-17

"Very helpful on the phone answere all my questions and gave me information I had not asked for. Very Very Good. Delivery was quick and professional."