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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-08-02

"Satisfied with equipment and delivery.
Delivery guy was very helpful.
Thanks,
Ed Nolan
"

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Verified
5/5

2013-08-02

"This is probably the best online HVAC company that I have come across on the internet. I will probably buy my next HVAC system from them."


Verified
5/5

2013-08-02

"Very fast shiping.Three working days. Items packed very good on pallets.Customer service before ordering was very helpful in getting the parts that fit each other.The service was outstanding and their products are of high quality.Very happy dealing with alpine heating and cooling and will do so again."

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Verified
5/5

2013-08-02

"I have ordered many things from Alpine over the years and it is always a great experience. They help me when I have questions and get me the stuff I need when I need it. So far I have gotten two thermostats, two air cleaners, a ductless mini-split, a hanging furnace, 3 hot surface ignitors, filters, and a UV replacement bulb. Some day I'll get a central air conditioner and furnace, but hopefully not too soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-01

"very fast and good service"


Verified
4/5

2013-08-01

"Very efficient and a quality product."


Verified
5/5

2013-08-01

"Quick shipment and exactly what I ordered."


Verified
1/5

2013-07-31

"Ordered the item on 7-24. Item was in stock and should be delivered in 4 days. On 7-30 called about the item. Item was not shipped because it is on back order. No email letting me know this. Now I have to cancel my install because I am missing this valve. I will never deal with you again."


Verified
5/5

2013-07-31

"Very nolegable on all products super speedy ordering and delivery. I did cancel part of order due to back orderd item I was not told it would be two weeks out untill I called to see where it was. I pay my contractors extra for mileage as we are at a cabin. They had to drive another 80 miles to finish the job on overtime Saturday. I often tell others you guys are awsume and I will buy the products when ever I can THANKS!!!"


Verified
5/5

2013-07-30

"I was very satisfied with your quick service and the price you charged. My furnace people wanted to charge me $171.00for replace one filter in my furnace. I purchased a 2 pack of the filters from you for under $50.00. I thank you so much"


Verified
5/5

2013-07-30

"I received the filters that I ordered at a good price!"


Verified
5/5

2013-07-30

"The price was very good and it came guicker than expected."


Verified
5/5

2013-07-30

"Excellent turn around from order to arrival!

Less expensive, responsive and well packaged
"


Verified
5/5

2013-07-30

"Alpine is exactly how all companies should be. No weak links between product, knowledge, delivery and service. All of this at a very competitive price. As an architect I really appreciate these qualities for my clients and recommend Alpine without restriction.
Didier Michot
AIA ASID
"


Verified
4/5

2013-07-30

"Order one ton and received 3/4 ton outside unit. Otherwise is fine."