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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-07-24

"It was delivered on Time. "


Verified
5/5

2013-07-24

"I was very pleased with the speed of my delivery. Less than 48 hour from the time of my order to my door."


Verified
5/5

2013-07-24

"Great fast shipping and very knowledgeable tech assistance. "


Verified
5/5

2013-07-23

"Everything was delivered in a timely manner "


Verified
2/5

2013-07-23

"Part of the order was back ordered, which is understandable, however, the lack of communication and then ultimately miscommunication regarding this I experienced with the office regarding this matter was most upsetting. I felt like there was nothing done to show that they appreciated my business, especially after the back order predicament had messed up my scheduling with installers - ultimately, costing me more money."


Verified
5/5

2013-07-23

"Very happy other the price and the delivery of the product "


Verified
5/5

2013-07-23

"My order was delivered within a few days of placing it. I was kept informed of the progress and as soon as it arrived in my town, the delivery service called and delivered it the next day. The driver was very helpful in the delivery.

I haven't had it installed but so far so good!
"


Verified
5/5

2013-07-23

"Our AC items arrived in great condition. Since the shipment weighed 234 lbs I paid the $25 tailgate fee to have it set on my driveway. However, the freight company called us and would not enter our subdivision since he had a 53 ft trailer. We had to drive our PU about a mile to a large parking lot where they loaded it into my PU. Then I had to get it out of my PU. I did not consider this Alpine's fault but wanted them to know. I am still very satisfied with the product and price.
"


Verified
5/5

2013-07-22

"My purchase was exactly the product needed at a price much more reasonable than purchasing from the company that installed my system."


Verified
5/5

2013-07-22

"Order fulfillment was very prompt. The delivery man was cordial, and the unit was easy to install. So far, it is working well."


Verified
5/5

2013-07-21

"fast service speedy delivery "


Verified
5/5

2013-07-21

"My order was handled efficiently and consistent with the vendor's representations."


Verified
5/5

2013-07-20

"Very easy to deal with. Quick service. Will use again."


Verified
5/5

2013-07-20

"I received a reply today for my so-so review, I was so surprised! They responded so quickly by refunding the charge for the filter I purchased and announced another was on its way to me at no charge! I mean, WOW. I always get my filters from them, but this is a first to me. Again, WOW! Thanks."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2013-07-19

"This was my second order with Alpine. We bought a self-contained air conditioner for our office and it is installed and keeping us cool. The staff at Alpine was friendly and knowledgeable and I received my products within a few days of ordering. I will order with them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges