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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
3/5

2013-06-13

"Unit was back ordered. AHA billed when order received, not when it ships."


Verified
5/5

2013-06-13

"Fast. Could have been packaged better but everything survived the trip."

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2013-06-13

"The ordering process couldn't have been easier and the delivery was very quick. I am very satisfied with Alpine Home Air Products."


Verified
5/5

2013-06-13

"I found the right part at good price and the checkout was like a flash; thanks."


Verified
5/5

2013-06-13

"Great products, great value and fast shipping. The web site was easy to navigate, the system selector was a dream to use. Will certainly shop again and recommend others to use Alpine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-06-12

"The delivery man dropped the units on their side as he was lowering the pallet to the ground . He stated that this has never happened before to him . I opened the boxes today and noticed a dent in the corner of the boiler . It will be about a month before it is installed so do not know as of yet wether any damage occured to the unit itself . I was hoping with something so costly that your delivery persons would be more careful with my merchendise . "


Verified
5/5

2013-06-12

"Quick delivery, the online video and instruction was extremely helpful to make the right decision on the product. "


Verified
5/5

2013-06-12

"Good so far fast delivery, excellent video and tech support.would do it again!"


Verified
5/5

2013-06-12

"Quick shipping great product"


Verified
5/5

2013-06-12

"Filters arrived faster than expected packed in great shape.
"


Verified
5/5

2013-06-11

"Installed easily - Runs quite - reasonable price"


Verified
5/5

2013-06-11

"No problems at all. Order arrived very quickly and was exactly what I expected."


Verified
5/5

2013-06-11

"Thank you for the super fast shipment. Item was just as described and worked great. With the help of your personnel I was able to determine the item needed fast. Great doing to do business with professionals like you."


Verified
5/5

2013-06-10

"Thanks for the quick shipping"


Verified
5/5

2013-06-10

"Amazing company! Received quotes from local HVAC companies for $3000-$3500 for a new A/C system to replace the old broken R22 system. I was able to purchase the condenser, a-coil and lineset for $1200 from Alpine Air, spent $80 at the hardware store for various construction materials, spent $300 for a local HVAC technician to braze the lineset and start/balance the system and broke down the old unit and recycled the metals for $130. Grand total for a new system was $1450! Amazing...what a savings and really easy to do! Don't get robbed by your local HVAC company..purchase from Alpine and save huge like I did!"