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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-05-14

"I am highly satisfied to-date with my Alpine buying experience. It started with their online product selection process; followed with ease and assistance in ordering; and progressed to order status updates and contractor support. They have delivered over and above and I am happy to have discovered this company!"


Verified
5/5

2013-05-14

"Very fast and friendly service will be back"


Verified
5/5

2013-05-14

"very nice product, fast delivery and easy installation. thank you very much."

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Verified
5/5

2013-05-13

"Quick delivery and good price."


Verified
5/5

2013-05-13

"my purchase was smooth, they were able to answer questions about the units that others could not, shipping was very fast. when i called with questions the tech service was great and quickly answered. THANK YOU, Brian"


Verified
4/5

2013-05-13

"Had the filter in stock at a very good price. It shipped quickly and arrived sooner than expected. The only critisism I had was that I ordered 6 filters with a shipping of $43.00. Seems a little steep but not as steep for ordering 12 which was $143. Come on, the price per filter for 12 filters was more than the price for 2 filters. "


Verified
5/5

2013-05-13

"The product did arrive within 24 hrs.of the initial ordering but it was a Thursday so I disn't think U.P.S. would take it' s sweet time like they always do. Don't do the expedited unless you really have to if U.P.S. is the method of delivery.
This company dis great on their part though. The website was informative on the part description. I would do business with them again.
"

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Verified
3/5

2013-05-12

"
I HAVE NOT RECEIVED THE UNIT YET. It is now May 15th, no unit yet. Please cancel and refund my credit card. Will try you folks another time. Thank you.
"

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Rep reply posted 2013-05-15
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Sorry for the delay on your order. We have canceled the order and transaction per your request. Let us know if we can be of assistance in the future.”


Verified
5/5

2013-05-12

"Fast and friendly service."


Verified
1/5

2013-05-10

"I would not no have not recieved anything yet"


Rep reply posted 2013-05-13
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Thanks for your feedback. We apologize for the delay in getting the original product you ordered on its way. I am glad to see you were able to work with us to find an alternative that will ship immediately. If we can be of further assistance please let us know.”


Verified
5/5

2013-05-10

"Impressed by the quality of the product and the speedy delivery."


Verified
5/5

2013-05-10

"The items I ordered came fast and were packaged well."

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Verified
5/5

2013-05-09

"The vent I needed didn't see to be available any where else. I took a chance & ordered it from Alpine. The item arrived right away & was exactly what I had ordered. If I need anything else I would not hesitate to order from Alpine."


Verified
5/5

2013-05-09

"These guys are awesome. Great help on the phone. Empower the home owner to do work themselves. Great how to's and advice. Thanks again"


Verified
5/5

2013-05-09

"I have no regrets buying the Goodman Central Air unit the unit and service is excellent."