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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-05-27

"FAST shipping Driver was very curtious and called ahead when he was close."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-27

"Best price and fast delivery. Will buy from Alpine again."


Verified
5/5

2013-05-27

"I received my PTAC unit, a very pleasant transaction. Haven't installed it yet, but I am very excited."


Verified
5/5

2013-05-27

"Great service - good followup - everything perfect Thanks"


Verified
5/5

2013-05-25

"So far so good. The packaging looks good( has been delicately delivered) looks like its gonna work out !

Thanks , Jason
"


Verified
5/5

2013-05-25

"Furnace came in less than a week by FedEx. I am sure it will serve me as expected. Cliff Dennis"


Verified
1/5

2013-05-25

"I ordered a condenser and paid for it on line, it said it was in stock. Received an email notifying me the item was on backorder from the manufacturer. OK fair enough these things happen.....

With that said I was hoping it was in stock due the the fact I was leaving town for 7 days in ten days and was thinking I should receive it in time.

I responded by asking them, if in fact the item came into stock and shipping to me within the window of me not being here could they be so kind as to coordinate the shipping the item so it arrives after I return not while no one is here?. Also could they please confirm?

Never heard back so its hard to say that Im satisfied. A simple email or aknowledgement would have been nice.
"


Verified
5/5

2013-05-25

"Very happy with this purchase. Everything delivered promptly."


Verified
5/5

2013-05-25

"Excellent service, quick shipping, good packing, and a great product A+"


Verified
5/5

2013-05-24

"was back ordered but arrived in good condition works great very happy with it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-24

"THanks for your prompt service.
"


Verified
5/5

2013-05-24

"Received product in timely manner. Price was very good."


Verified
2/5

2013-05-24

"Order has not even shipped yet and it has been 7 days since the order was placed. No communications from the company. "


Verified
5/5

2013-05-23

"Definitely a great experience from start to finish! "


Verified
5/5

2013-05-23

"Just what I ordered and prompt."