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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2020-07-27

Great delivery experience!

"The driver was friendly and professional! Respectfully wore a protective mask!"

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Verified
5/5

2020-07-27

Alpine is awesome!

"My AC went out on the hottest day of the year. After getting an estimate o $5100 to repair my unit, I ordered a new unit from Alpine and had it delivered before the company could get to my unit for $3200! Saving me $3700 over them replacing mine and $1900 cheaper than a repair! "

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Verified
4/5

2020-07-26

Excellent customer service.

"I ordered a replacement AC for a unit I had ordered from Alpine about 15 years ago. It arrived with shipping damage. Alpine provided top notch service, had the unit picked up and a replacement shipped out.

Thank you,
Jamie
"

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Verified
5/5

2020-07-26

Will alway do business with your company.

"Product is top notch, but support was even better. It took less than 8 hours to remove old unit and install new unit. I had to call Tech Support on a Saturday and he was very courteous and knowledgeable. Outstanding in every way. Would recommend your products to anyone needing them. Thank"

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Verified
5/5

2020-07-26

Cooler now

"The delivery service was great and installation was easy. We’re cooler now "


Verified
5/5

2020-07-26

"Great experience. Product came on time and delivery personnel was very helpful. Upon delivery product was in perfect condition. Product was installed and works as expected."

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Verified
5/5

2020-07-25

Amana PTAC unit

"Customer service was excellent and knowledgeable. Shipping was free and fast for such a large item. Would recommend to anyone, they even emailed technical documents and installation manuals. "

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Verified
5/5

2020-07-25

On time no damage

"Great brand
On time
Great costumer service
"

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Verified
4/5

2020-07-24

Alpine 4 ton compressor

"Works wonderfully, quiet and cools in no time at all. "

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Verified
2/5

2020-07-23

Not shipped on paid for day

"I paid to have my purchase delivered on a certain day and it was 4 days late. I had an installer lined up for that day and the weekend and now it won't be installed until he can be available again. I'm very disappointed. If they can't deliver on the stated date, then the option should not be available."

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Verified
5/5

2020-07-23

Harry

"I bought two inits and they were shipped very quickly and without any problems. They were easily installed by my air conditioner man. He was very impressed with them. They work perfectly and very quietly. I am very impressed! "

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Verified
5/5

2020-07-22

Pro services and delivery! I’ll strongly recommend to others

"Great customer service and delivery "

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Verified
5/5

2020-07-20

Great service to the customer

"I needed condensers for 2 new HVAC systems. The systems were installed without the AC condensers, during the fall to ensure there would be heat for the work done during winter and to prevent frozen pipes. Summer heat called for the installation of condensers to get the AC side working. I called Alpine and spoke to Mike. He asked questions about the manufacturer, model and serial numbers of the installed components to accurately size the condensers. The condensers were ordered and delivered within 2 business days. Now we are enjoying the comfort of AC. Thanks Mike. "

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Verified
5/5

2020-07-20

Excellent purchase and great product!

"Everything about this purchase was great! The ordering process. The customer service we received! The price was fantastic! Delivery was on time. The PTAC works great! I have absolutely no issues with anything involved with this purchase! Thank you!"

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Verified
5/5

2020-07-19

Fast shipment

"Received at home split system in 5 days, system looks high quality, better price that the competition, installed and running fine."

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