"I had ordered a few things before without problem and had signed up for prime membership that was before I bought a costume for Halloween.
When I made the selection of costume amazon.com wouldn't admit it was in stock until you selected color and size and my pick happened to be in stock.
Being a prime member I qualified for free 2 day shipping. I had purchased 2 items in the same order one arrived on my door in 2 days very quickly. A few days later I wondered where my costume was. I logged on to find out and the estimated delivery was Nov 17-30 more than 30 days after my order.
I emailed Amazon and their reply was that if its not in stock at the nearest supplier it can take up to 5 days to ship the item, and packaging can also take 24 hours. Which is fine I gave them 10 days to get the item to my door.
In that very email they estimated Nov 17-30th completely ignoring their own math. When I called them up the representative admitted I would get it quicker by going directly to the retailer.
So the item wasn't really in stock, they lied. They sent me an email with an excuse on why it takes up to 6 days and then in the same email estimate 30 days. I canceled my prime membership and decided to let others know that you may qualify for 2 day shipping but they wont ship it for a month."
"What can i say more about PayPal.. The best on world, all i can say is the best, and also accepted by Amazon, I have bought ecommerce book from Amazon and paid via PayPal, i had a fast experience on payment and shipment.. all OK .. Tutto OK. Massimo T. / Milano - ITALY"
"Great, easy service. Ordered music directly from my phone and it downloaded quickly over the 3G."
"Easy to locate things on site. Shipping is free (Prime member) and everything arrives as promised when promised."
"The seller is quite reliable and offers very competitive pricing. However there are pitfalls in the ordering system and when something goes wrong its not easy to reach anyone by phone."
"Amazon offers a very simple and enjoyable shopping experience, especially if you have Amazon Prime. I had a few bad experiences with their customer support but the good heavily outweighs the bad."
"I Ordered a Samsung PN50C8000 from Newegg for $1,899.00. The process went really smoothly. They even accepted my American Express card.
A few days later noticed that Amazon had lowered their price to match and they offered two items for free when bundled together; 1) Samsung BD-6900 1080p 3D, and 2) Samsung 3D Starter Kit SSG-P2100T. I was shocked at how awesome the deal was. This was a savings of $593 when compared to Amazon's prices on these items!
I've always had a good experience with Amazon and will continue to use them in the future. Thanks!"
"As always Amazon delivered the books I ordered at a fraction of the brick and mortar store. I am sorry But when one reads as many books as we do money is a factor,"
"Amazon provides a seamless shopping experience covering hundreds of merchants. The shopping, rating, comparison, order, paying and shipping experience are top notch. In addition, "Amazon Prime" gives me free shipping for a $79/year membership - well worth it!"
"I have ordered many, many things from Amazon. I find their prices to be very competitive. Merchandise always arrives in good condition. I like the free standard shipping for orders over $25. My only complaint is they take longer to ship orders with standard shipping. The good thing is they have warehouses very close to me, so time in transit is usually very short."
"Amazon is great place to do the research and buy things very comfortably. I would rate their service very close to Costco. Very reasonable price (might not be the lowest though), very detail product description and free delivery (for prime customer). Very efficient shipping and tracking experience. By far, the best customer service experience for returns. I went to ther website, left my phone number for them to call. I got a call within a minute and customer rep were so polite and listen to me patiently. For one order, I got a better deal from some other store, they have cancelled my order immediately. For another order (duplicate order), they approved a no cost return option. Returing in very easy process, very similar to Costco.. I love Amazaon and this is my first place I go to buy any big ticket item."
"Ordered a boat cover from H20 Sports Warehouse (Amazon Reseller). Best price I could find on the web. Reasonable shipping charges, Fast shipping (actually showed up before expected). Provided tracking info. Would recommend and will use again if they have a part I need."
"Great site for accessories, i love the selection and the reviews. Also, shipping time is important to me and it does get shipped fast."
"The best thing about Amazon is that I do not feel like I am sending my identity information into the universe. It just feels secure."
"Amazon never disappoints. Everything ordered from them meets or exceeds expectations. Their Prime shipping (2 days or overnoght) makes all the differecne in the world."