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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2010-11-27

"Amazon.com is good store. I have good experiences with them. Theres almost too much to choose from. They have reviews on all theres items. The prices are good and shipping is good. Thanks DLE"

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Verified
5/5

2010-11-27

"I ordered some dishes from amazon.com. They (as usual) delivered them fast and at a fair price. I highly recommend amazon.com."

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Verified
5/5

2010-11-27

"I purchase an aftermarket iPod Shuffle charger. It arrived quickly and in good condition. "

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Verified
1/5

2010-11-27

"WORST SELLER SUPPORT EVER!!! I've been waiting for more than a month for the review of my account, but after one month, I received an email telling me that my account was suspended with NO REASON, they ask me to answer the same questions that I answered one month ago and let me wait for another month.
NEVER SELL ON AMAZON, THEY HAVE THE WORST SELLER SUPPORT EVER!!!!
"

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Verified
5/5

2010-11-24

"Amazon.com is great for low priced products and super fast checkouts. The Pay Phrase option speeds up the purchase rhetoric and your usually done in less than 1 minute. Great for anyone who purchases for a living. They help me save time and money."

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Verified
5/5

2010-11-24

"Amazon delivers. It's almost like setting your watch to an atomic clock. They have the best prices, best selection, and incredible service.

While I have had a couple of issues with orders in the past, Amazon IMMEDIATELY takes step to rectify any problems. No hassle. No fuss.

I consider them the FIRST place that I look for books, and am starting to see that they are the place to go for lots of other items, too.
"

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Verified
1/5

2010-11-24

"I have shopped at Amazon before, and while the experience was never excellent - before today at least it wasn't horrible. Amazon was the place I'd shop when the slight savings made up for having to wait over a week to receive the order; any other time it wasn't worth it.
This time, I should have suspected that the order would be botched when at checkout I was offered a month's free trial of Amazon Prime. I decided to give it a try, at each stage of the sign-up process the text made it clear that this was a free trial and I would not be charged until it expired. After I had clicked the final acceptance button, I was informed that my card had been charged $70+ and that my Prime subscription would expire in a year. I of course canceled it on the spot, but unfortunately my card had been charged and it would take several days to get the money back.
I decided to place the order anyway. Before placing the order I made sure that even with the slow free shipping it would arrive before Thanksgiving as it was meant to be a gift for a family member that was flying in for just one day. Once Amazon posted the tracking info, I saw that it was scheduled to be delivered the day before Thanksgiving (Wednesday) - perfect. When I checked the tracking on Tuesday, I saw that it was listed as out for delivery - in KENT WA while I live in SPOKANE WA. I at first though that it may be a typo, but a little after noon I saw that the tracking status had been changed to incorrect address. I have shopped at Amazon for many years and have not changed my address for over 3 years - during this time I have always received my orders at this address, I did not change it at checkout.
Needless to say, I am extremely unhappy with Amazon's handling of the order. First the fiasco with the Amazon Prime "free trial" then the botched order. I am now out the gift that I needed to have by Thanksgiving and have no other option as the item is not available locally. This will be the last time I place an order with Amazon. The marginal savings are not worth the slow service, shipping, and headaches. The complete lack of customer service is just unacceptable.

**UPDATE**
Received a reply from Amazon, the order was returned as undeliverable and if I want it I need to place a new order. Unacceptable.
"

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Verified
5/5

2010-11-21

"Single most trust-worthy site on the internet (assuming you buy from the actual Amazon site). Shipping always reaches my house within 2-3 days."

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Verified
5/5

2010-11-21

"I've been an Amazon shopper for years, and I'm always amazed; every time I go back, the services, products and site functionality are even better than before. "

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Verified
1/5

2010-11-19

"Amazon.com shows 2 Asoka PlugLink 9650 85Mbps HomePlug Powerline Ethernet Adapters for the price $25 sold by Quality.Direct. I only received 1 unit not the pair and it won't work if it is not a pair. I called both Amazon and Quality.Direct asked for the full refund with a free shipping back, but end up only got $19 back plus I have to pay for the shipping back. It makes me so unhappy and don't understand why they want to mislead us by showing a pair there, and only sent 1 unit then, when I returned it, they also charge me $6 for the restock, even though the one I received was a used one without any original package on it only wrapped by paper. I don't trust them now. "

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Verified
5/5

2010-11-19

"I ordered my San Fransisco Giants hat so that I could celebrate my favorite MLB team in time for the playoffs. Amazon, as has always been the case, succeeded in getting me the right item at the best price in a short length of time.

I went to 4 different sports stores to try to locate this item and NO ONE had even one hat. It just goes to show, why shop anywhere other than Amazon.com now-a-days.
"

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Verified
5/5

2010-11-16

"Very quick and easy ordering prossess. The Prime membeship is very helpful and super fast shipping. "

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Verified
5/5

2010-11-14

"I've ordered things from Amazon since 1999. Never had a problem. "

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Verified
4/5

2010-11-14

"I have ordered from amazon 3 times and have received my order exactly how I expected to receive it. Their shipping takes a little while sometimes but they have great deals on alot of things. I love their amazon prime membership. Awesome shipping with it."

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Verified
5/5

2010-11-13

"No body better. I'm a premier member. Prices are great, partners are extensive, shipping is unparalleled, service is exceptional."

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