"I love Amazon. I have bought numerous items from Amazon over the years. The items have always been as described and they have good to very good prices. The service is great. When I have had to return a product, it has been very easy."

"Sometimes buying from these massive retailers is difficult, but admittedly I *love* amazon. Over the years, there was only one mishap out of dozens of orders, and they were prompt to fix their mistake, on their dime, and even give a discount on the next purchase. Thank goodness for Amazon, it's an online shoppers dream come true!"

"I decided to give the new "amazon local delivery" service a try for a book I was supposed to give my nephew. The order went smoothly as with most amazon orders, however they apparently delayed my order processing and refunded me the local delivery charge. Additionally the courier for amazon was unable to get into my house due to a family member locking down the place a bit too much. He kindly called me and told me he safely hid the package behind the gating of my house.

A few things to note here:
1)Amazon Prime is ultra expensive, however you get these kinds of deliveries when eligible for $5.99.


2)I have lost over $700 in packages from theft in my neighborhood. We've resorted to having someone stay home and watch for packages like a hawk.

3)Fedex has been known for just lugging packages on the steps and driving away. They've also just allowed anyone who walked by the front of my house sign for a package.

To see a service that actually gave a crap about my package and made sure it got there in one piece is amazing. Yes, Fedex, ups and all those other services are not courier services true. However the price for the delivery is only $3 off of 2 day.

Plus I also like that amazon kept its word on making sure the products listed were delivered when promised. I didn't even ask for them to refund the cost it was done so automatically when they did not keep their end of the bargain. "

"I have been shopping at Amazon for several years because Amazon offers good prices and service, and the product ratings posted by customers are valuable when I am researching an item. I have never had a single problem when shopping at Amazon. Highly recommended!"

"i love amazon's service. always has been fast and i have been very satisfied with the products received so far."

"I've been using Amazon since 1998. Only once in that time did I have an isue with a return. One day after logging my complaint a supervisor called and made everything right. I'm suprised at the number of low reviews for this vendor. I'm more confortable ordering from Amazon than any other on-line store. I do stay away from their Market Place (third party) Vendors, unless I know who they are."

"Enjoy the shopping convenience and fast processing and shipping from Amazon. Been using them for years."

"Good service this time (not always the case with Amazon)."

"I wanted to return a Geniatech iGrabber One Touch Video Grabber that wouldn't work on an iMac with Snow Leopard. Went on line to get an RMA, the merchant emailed a return postage label and issued a refund when they received the merchandise All of this took less than a week! Now that's great service!"

"Real quick shipping, Great Price will shop again!"

"Amazon always has great prices and generally ships very quickly. Right now, I'm trying out Amazon Prime and it's fantastic! I ordered some CDs and got them the next day with NO shipping cost.

They are always great about returns, too. "

"Amazon.com continues, despite numerous complaints and telephone calls, to allow 3rd party sellers to list their items in better conditions than they are and they will not do anything to help the victims.
There are good sellers on Amazon, but Amazon is as guilty of fraud as the seller when - they are told of a listing blatantly illustrating abuse of conditions and they do absolutely nothing except patronize me."

"Love amazon cause on most items, you don't have to pay tax for the state you are in, in my case California tax, but they get you on shipping which isn't much."

"As always, Amazon is the best. The only reason I go with another online store is if Amazon is out-of-stock or simply doesn't sell the product. Keep up the good work, Amazon!

Thanks!

Melvin Hoagland"

"I order from amazon all the time. Shipping is always fast. I get free 2 day shipping.
Very happy with the service.
My only complaint is when I need to return something a few months ago I could not locate a phone number anyplace on site and vendor never called or emailed me about return.
But Love Love amazon for the most part!"