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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2010-05-04

"Over the years I've purchased many items from Amazon. Their site is easy to navigate,with an excellent selection of products, and the prices are reasonable.I really appreciate when an item or order "qualifies" for free shipping. I will continue supporting this store. Thanks, Roger K "

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Verified
5/5

2010-05-04

"I've lost count of the number of times I've ordered from Amazon. Just about every order has gone perfectly. The only issue I've ever encountered (very rarely) is a delay in shipping. Usually they're fast and everything goes perfectly."

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Verified
5/5

2010-05-02

"As a long-time user of Amazon.com, I've never had any problems with them or their merchants, or if there was an issue, it was resolved quickly and professionally. An excellent company, one that I will continue using, and I highly recommend them."

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Verified
4/5

2010-05-01

"Only problem is slow shipping, took (8) eight days. I did pick the free shipping, so I guess you get what you pay for."

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5/5

2010-05-01

"I been using Amazon since 2004, off and on at first. I didn't really start using Amazon until I became Prime a few years back. Now it's the first place I go looking for Prime eligible products so I can enjoy free 2 day delivery or $3.99 overnight which have also included delivery on Saturday. Prime has definitely paid for itself and even saved me when I do last minute shopping for gifts. Most of the time I received my stuff on time when they say, there was a few times overnight delivery arrived a day late, not their fault but the shipper. I never had a problem requesting a refund of overnight delivery charges which they promptly do."

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Verified
5/5

2010-04-28

"I've been a customer of Amazon.com for years and purchase from them a few times every month.

I've never had a problem with their service and I really like how easy it is to return an item.

I highly recommend Amazon.com!
"

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Verified
5/5

2010-04-27

"I always get good service from Amazon. Whenever I want or need something I find it on Amazon. The service is really good. Jane Belk"

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Verified
5/5

2010-04-25

"Shipped quickly and well packaged. No problems."

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Verified
5/5

2010-04-23

"Good prices, service, and excellent selection and items have many customer reviews which helps make decision to buy."

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Verified
5/5

2010-04-21

"I've used Amazon since 2005 to purchase music, movies, and books maybe once a year. It wasn't until I tried out the free offer of Amazon Prime that I really took notice to everything they are offering. I've been finding a ton of deals thanks to Amazon and their partners and couldn't happier.

I don't have any experience with their customer service so I won't rate them on this but doesn't that mean they are doing something right?
"

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Verified
1/5

2010-04-17

"2 store fronts Lexerd(PA) and Charger City order number ***-***-****-4363440.I have not recieved either of these orders.I have tried to contact these store fronts either by phone or email. no response."

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Verified
5/5

2010-04-17

"Amazon continues to be very reliable and super easy to use. With the addition of their marketplace vendors, and price comparisons with shipping included, they are my go-to place for online shopping.

On the rare occasion where I have had customer service needs, I have had no problems getting resolution.

The only complaint that I have had is that on a few occasions I have ordered books or music that is not in stock that after 3 months they could not get for me. However, they did periodically update me there would be a continuing delay.

Overall, an excellent merchant worthly of their success.
"

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Verified
5/5

2010-04-15

"I LOVE amazon.com, I've made tons of orders from them and have never had any problems. It's the best online store... good price, fast shipping, excellent customer service. "

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5/5

2010-04-14

"I have been ordering from Amazon since they were mostly a book store and there is no comparison - they are the best. You can find the lowest prices, the best clearance deals by sorting by price and you can drill down to browse or use the search feature to find exactly what you want easier and faster than on any other site. Mostly the boxes come undamaged and they use paper and air pillows for packing, not peanuts which are so hard to throw out and clean up after. The items are almost always new, sometimes a return sneaks in there. But I have ordere off K-mart, JC Penney and Sears and have gotten horrible used merchandise - one children's plush toy smelled like smoke and beer. When there is a mistake or a mix up they are very quick to fix it with a minimum or no begging required, you can do it online and don't have to call. Their return policy is great, and they have UPS pick up for free on certain returns so you just have to leave it at your front door. I'm a big fan of Amazon."

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Verified
5/5

2010-04-13

"I have been a customer of Amazon.com for several years and all of my shopping experiences with them have been great! Looking forward to my next purchase!"

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